HD Voice Finally Comes of Age

It’s been quite a while since I wrote about HD voice.  When HD voice was first coming to the market 7 or 8 years ago, Dialogic was pretty active in marketing it’s importance and talking about it.  We knew that HD voice would be used when VoLTE was implemented.  And we saw many cases where Value Added Services  needed to be upgraded to insure that HD voice was carried over from just a phone call to the Value Added Service (for instance, voice mail) in question.  It’s taken longer than many of us thought. 

However, it’s here and fairly ubiquitious now.  Apple supports it in the their new phones, WebRTC has this capability built in, and HD voice codecs are used in all OTT offerings such as Google Voice and Skype.  I am finally now taking calls on HD voice. I know this simply because I can hear the difference. 

It’s interesting how the marketing of HD voice is working with the wireless service providers.  In the US at least, service providers are actively marketing it as a benefit of VoLTE.  AT&T makes a big deal about it and so does Verizon.  Sprint, somewhat less, but it’s on their website if you dig a little.

This may be the last blog I write about HD voice, simply because it’s now integrated into many different offerings.  I would expect the marketing of HD voice to start to subside now – it’s not really a differentiator anymore, so why market it when it’s not differentiated? I’m sure there will be a “next thing” to talk about with voice. Apparently, Enhanced Voice Services (EVS) is a big deal. Whatever the “next thing” is, I’ll be writing about it.  

Source: http://blog.dialogic.com/blog/hd-voice-finally-comes-of-age

All Suppliers

Get Listed

	PREMIUMCTI Software (VIEW OUR PAGE) CTI Software is the creator of custom application called Davos, which complements the telephone client solutions with intelligent features such as automated call attendant, call recording and archivin... (view more)
	PREMIUMFuture Gen International Pte Ltd (VIEW OUR PAGE) Outsourcing provider of English Call Centre services, Audio Transcriptions, Big Data ETL (Extract, Transform, Load) , Big Data Visualization, Big Data Predictive Model Generation
	PREMIUMAvizent Ltd (VIEW OUR PAGE) Advanced AI technology and Natural Language Processing delivered to clients in the Cloud that harnesses both voice and digital conversations. The focus is on building an environment where intelligent ... (view more)

Get Listed

View more from Dialogic

Recent Blog Posts:

Panning for “Killer Apps” in the Gold Rush of 5G	February 14, 2019 5:00 AM
The Dialogic BUZZ UC Platform Swiss Army Knife	October 24, 2018 5:00 AM
DialogicONE - IoT Solutions	October 22, 2018 5:00 AM
Dialogic PowerMedia MRF – A Solution You Can Depend On	September 25, 2018 5:00 AM
Enabling WebRTC with the Dialogic PowerVille Load Balancer	July 16, 2018 5:00 AM
Telecom Meets Digital: The Importance of Establishing Controls	May 24, 2018 5:00 AM
Introducing DialogicONE!	April 6, 2018 5:00 AM
Small Enterprises Dominate But are Unified Communications Solutions Meeting Their Needs?	November 30, 2017 5:00 AM
Machine Learning Is Improving IVRs	November 29, 2017 5:00 AM
Call and Talk to Watson	November 21, 2017 5:00 AM