DiRAD will welcome visitors to its booth at the New York Marriott in Brooklyn. Event topics will include citizen engagement, mobility, cloud, and digital government trends. Stop by to talk about call center implementations, IVR, mobile, IP telephony, cloud, IoT, or to just say, “Hello”. For additional information, click here.
Publish Date: August 12, 2015 5:00 AM
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
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