Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

COVID Risk Surveys Weighing You Down? - DiRAD Technologies - ContactCenterWorld.com Blog

COVID Risk Surveys Weighing You Down?

If your company is open for business you may be collecting “COVID Risk Surveys” at the door. Collecting this important information can make a life of difference!

But if you’re collecting this important survey information, then you should be doing so with a system that is healthy, efficient, and cost-effective! Having to print, put out, and collect these surveys can be a hassle. Then, imagine having to transfer the results to a digital database! It must be time-consuming. And of course, with paper and pen, the risk of spreading the virus is increased.

covid survey assessment
drowning in COVID surveys?

DiRAD’s COVID Risk Survey System is an easy-to-use, web-based tool that provides a non-intrusive view into the health of your staff, customers, students, and residents who are entering your locations. Using just a few questions, you can assess a user’s COVID risk and take immediate action based on survey results.

FEATURES:

•Create telephone and text message surveys to assess COVID risk for people entering your facilities, and provide further directions to anyone who may be a risk

• Outbound survey function allows text messages and calls to be scheduled to large groups of users, which provides a snapshot of disease risk across the organization

• Intuitive web interface lets you quickly create new surveys, run reports, and manage users

• Text Message Surveys stay on the device or can be directed to a web address

• Available integration with back-end data sources and business intelligence applications

• Available in many different languages

That means dramatic cost savings, with no need to post personnel at facility entrances!

This easy-to-implement and use system provides the organization with up-to-date information regarding COVID exposure risks among its population. It also automatically stores that data in the appropriate place. Another great benefit to the use of this system is it increases accountability and encourages staff to be mindful of day-to-day exposure risk.

To learn more about how DiRAD Technologies can help keep your organization healthy, safe, and compliant call today. We’re here to serve!

sales@dirad.com

518-438-6000

Publish Date: June 8, 2021 3:16 PM


2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 



View more from DiRAD Technologies

Recent Blog Posts:
Get to Know the DiRAD Technologies TeamJune 8, 2021 3:17 PM
COVID Risk Surveys Weighing You Down?June 8, 2021 3:16 PM
Ryann Walters, Call Center DirectorJune 8, 2021 3:15 PM
Make COVID Surveys Touch-Free!June 8, 2021 2:43 PM
10 Businesses That Benefit From Outsourced Contact CenterJune 8, 2021 2:42 PM
DiRAD Tech Experiences Growth!June 8, 2021 2:36 PM
How is Covid-19 Affecting DiRAD?June 8, 2021 2:21 PM
Using IVAs Across PlatformsJune 8, 2021 2:18 PM
The Truth About What Virtual Customer Assistant Tech Is, and Isn’tJune 8, 2021 2:17 PM
Working From Home in the Age of CoronavirusJune 8, 2021 2:15 PM

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =