Are you from New York, originally? I am. I grew up in Rensselaer, NY and currently live in Wynantskill, NY.
What inspired you to get into your field? I began working in call centers at a young age, entry-level. I was always fascinated by the work that the leadership team and business analysts put in to make the day to day operations run efficiently. I worked hard to make myself stand out and eventually was asked to work on special projects that gave me the opportunity to work closely with these teams and the clients. One day I was given the opportunity at a position that I was not necessarily qualified for “on paper” at the time, and haven’t looked back since.
What makes you choose to work at DiRAD? Wilson Michne, hands down. When I came in for my interview and saw that face, I knew this was the place for me. That and the fact that this was a blank canvas opportunity for me. I was given the freedom to come in and “do what I do”. I recognized that there was so much opportunity for growth coming on board with the company. I am thoroughly enjoying the ride!
What word would you use to describe the company culture at DiRAD? Family. I come from the corporate world, and sadly, the sense of family is not the norm. Working in this smaller business setting, with such great people, has been an amazing experience.
What is the Contact Center environment like? Diverse. A lot of different personalities. Which makes it fun and interesting. Never a dull moment!
Tell us about home/family life – I’m married for 9 years this month and we have an 11-year-old daughter, Isabella. I also raised my nephew, Michael, who is like a son to me (he is now 26). I am the youngest of 3 siblings, 1 brother, and 1 sister. We are all very close and love to spend as much time together as possible. I have a great family and great in-laws. Truly blessed.
Tell us about some of your hobbies – I LOVE art and up until COVID, I had a face painting side gig which I absolutely loved, as it incorporates 2 of my favorite things – art and children. My favorite thing to do is watch my daughter play softball. She plays 3rd base and is an absolute beast on the field. So I really enjoy watching her play.
Publish Date: June 8, 2021 3:15 PM
|1.)||All Ears Ltd|
Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.
We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.
We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.
Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing
Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.
Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide
Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.
Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.
Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.
|7.)||Unicom Services Ltd.|
Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.
Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.
* Conference systems - audio video terminals, personal and group multipoint conferences.
* Telecom Products - office wired and wireless phones, dect systems, softphones.
* Video conference software for contact centers and offices.
* Unified Communication Solution.
|8.)||Xiamen Mairdi Electronic Technology Co., Ltd|
Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.
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