Statement on ShellShock/Bash - DiRAD Technologies - ContactCenterWorld.com Blog
From Our Partners at Interactive Intelligence:
Dear Interactive Intelligence Partners and Customers,
The recently announced Bash  vulnerability known as ShellShock continues to remain in the news, so we would like to let our customers know what steps we have taken to ensure that this issue has been addressed within the Interactive Intelligence environment.
- We have confirmed that the current releases of Customer Interaction Center, Interaction Collector, and Interaction Decisions are not using Bash and so are not vulnerable to this attack.
- Our web sites and customer/partner portals are running on Microsoft IIS, which does not use Bash.
- We have conducted vulnerability scans of our Internet facing systems using scanning tools from 3rd party vendors. No evidence of the Bash vulnerability was identified in those scan results.
We continue to monitor our environment and work with our third-party providers to ensure that this vulnerability is properly identified and mitigated across our extended network. We encourage our customers and partners to review this issue with their respective partners and vendors as well.
1. A description from US-CERT: A critical vulnerability has been reported in the GNU Bourne-Again Shell (Bash), the common command-line shell used in many Linux/UNIX operating systems and Apple’s Mac OS X. The flaw could allow an attacker to remotely execute shell commands by attaching malicious code in environment variables used by the operating system.
Publish Date: October 15, 2014 5:00 AM
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