DiRAD Technologies - ContactCenterWorld.com Blog Page 3
DiRAD is attending the Fall Comptel Conference.
Publish Date: October 6, 2014 5:00 AM
Seriously? How much is all this going to cost?
Avaya and HP have decided to join forces to provide a combined mix of Unified Communications as a Service (UCaas), Contact Center as a Service (CaaS), and something called infrastructure modernizing services, which I guess means you need new gear if we’re going to host your call center. It also means that with the combined companies’ speed of implementation, your call center will be delivered in 5 years. Click here to read more from UC Strategies.
Publish Date: September 18, 2014 5:00 AM
Time Warner cable is again out all over the East Coast, especially in New York City. The outage is affecting our ability to take calls to our main number. The outage does NOT affect any of our hosting facilities.
Publish Date: September 5, 2014 5:00 AM