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Help to move the dial when it comes to EDI… - Douglas Jackson Limited - ContactCenterWorld.com Blog

Help to move the dial when it comes to EDI…

How important is EDI, Equality, Diversion and Inclusion, to you and or your business?

Employers are increasingly coming to recognise the strong business case for improving the level of diversity and inclusion within their workforce and across all levels of their senior leadership.  A more diverse and inclusive workforce delivers higher levels of engagement, creativity and innovation.


Latest research carried out by McKinsey on why diversity matters, found that companies in the top quartile for gender or racial and ethnic diversity are more likely to have financial returns above their national industry medians.

In their latest report, Diversity wins: How inclusion matters they state that they have seen ‘a stronger business case for diversity, but slow progress overall’. Since 2014 the data has seen uplifts from 15-20% on executive team female representation in the US and UK, yet globally, just a one percentage point from 2017 to 2019, with over one third of the companies having no women at all on their executive teams.


We are very excited to soon be launching a collaboration with a business and individuals committed to helping business leaders and organisations, move the dial when it comes to EDI.

We are looking for expressions of interest from business leaders, and or HR Directors who are about to start or, are already on their diversity journey who may benefit from a series of roundtable events and or webinars. There will be no charge for these initial sessions,  This is something both I, the team at Douglas Jackson and our partner are extremely passionate about and we want to offer a confidential platform and opportunity where you can learn, share and hear about best practice developments.

There will be three potential categories of interest.

An Introduction to Diversity for:

  • Organisations wanting to start their journey
  • Organisations who have just begun

Help with EDI Leadership, looking at the EDI ecosystem and the commitment required to positioning EDI culture as a win-win for all for:

  • Senior management teams, executives and EDI sponsors and those in the early phases of their EDI journey or, who are looking to accelerate progress of an existing initiative.

Finally Designing your on-boarding for Diversity & Inclusion for:

  • Organisations wanting to support diversity recruitment practices and to improve their ability to retain talent.

If you would like to register your interest for any of the above, please click on the button below and we will be in touch with details of future events as they are released, or if you would like to learn a little more, feel free to contact me on michelle@douglas-jackson.com, or Tel: 01543 231071.

Best

Michelle

 

Source: https://douglasjacksonrecruitment.wordpress.com/2021/04/28/help-to-move-the-dial-when-it-comes-to-edi/

Publish Date: April 28, 2021


2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 



View more from Douglas Jackson Limited

Recent Blog Posts:
Episode 24 – Karen Hogg, Coach, ex Chief Customer Officer and COOJuly 24, 2023
Optimizing Organisational Efficiency: The Vital Role of a Resource Planning DirectorJuly 24, 2023
I don’t like recruitersNovember 25, 2021
Stop Losing Your Diverse TalentOctober 11, 2021
Help to move the dial when it comes to EDI…April 28, 2021
The Impact Room – Jo Causon CEO Institute of Customer ServiceApril 13, 2021
Developing Extraordinary Talent and Great LeadersJanuary 19, 2021
Merry Christmas and Christmas Opening 2020December 23, 2020
Planning Your 2021 Talent Acquisition Strategy?November 17, 2020
How You and Your Leaders Can Emerge Stronger and More SuccessfulAugust 24, 2020

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