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Developing Extraordinary Talent and Great Leaders - Douglas Jackson Limited - ContactCenterWorld.com Blog

Developing Extraordinary Talent and Great Leaders

‘If you had an incredibly high number of brilliant leaders in your business right now, what difference would it make to the culture, to the environment and to the results that your business were getting?’

This was just one of the questions asked by @Elke Edwards from Ivyhouse on our live event on Extraordinary Leadership for 2021 and beyond.

....NOTE - content continues below this message

DON'T MISS THIS!

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference to the next level! the 2022 World's Best! - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement GLOBAL Best Practices Conference!

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....CONTENT CONTINUED BELOW

In this short two minute clip of Elkes’ introduction, she asks some searching questions:

  • How many great/extraordinary leaders do you know right now
  • How multi-dimensional is your view of leadership
  • How mutli-dimensional is your companies view of leadership
  • How highly regarded is your leadership offering in your business
  • How seriously is leadership taken as skill in your business

“If you had an incredibly high number of brilliant leaders in your business right now, what difference would it make to the culture, to the environment and the results your business were getting”?

If we do the same thing as we always have when it comes to the development of our leaders, then we will get what we have always got.

If you would like to know more, drop me a note below, or contact me directly, michelle@douglas-jackson.com

Douglas Jackson hold a number of educational online events and webinars on a range of subjects to help our audience of customer led leaders, CEOs COOs CCOs and HR Directors to learn from best in class and challenger thinking. If you have any ideas or thoughts on any subjects or subject matter experts you would like to see featured, then please do let us know.

Douglas Jackson help customer led leaders; Customer Service Directors, Customer Experience Directors CEO’s CCO’s, COO’s and HR Directors to identify, attract, hire and retain exceptional Executive, Managerial and Subject Matter Expert level talent is what we do.

A proven track record delivering retained search, a more diverse, inclusive recruitment strategy, job and behavioural profiling, CV contingency selection, or, interim fixed term contract. We offer management consultancy across talent acquisition.

Source: https://douglasjacksonrecruitment.wordpress.com/2021/01/19/developing-extraordinary-talent-and-great-leaders/

Publish Date: January 19, 2021


2022 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 



View more from Douglas Jackson Limited

Recent Blog Posts:
I don’t like recruitersNovember 25, 2021
Stop Losing Your Diverse TalentOctober 11, 2021
Help to move the dial when it comes to EDI…April 28, 2021
The Impact Room – Jo Causon CEO Institute of Customer ServiceApril 13, 2021
Developing Extraordinary Talent and Great LeadersJanuary 19, 2021
Merry Christmas and Christmas Opening 2020December 23, 2020
Planning Your 2021 Talent Acquisition Strategy?November 17, 2020
How You and Your Leaders Can Emerge Stronger and More SuccessfulAugust 24, 2020
Returning to the office…Covid Recovery for business…August 4, 2020
Searching For Excellence and Geisha Recruiters???June 3, 2020

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