If you are like many customer led business leaders you will be considering getting at least some of your team back to the office in the coming weeks, or months.
Are you thinking about the key considerations for getting your team back to the office?
As we knew this subject was something a number of leaders were considering and asking about in our Customer Director Network, a virtual collaboration platform where Customer Service Directors, Customer Experience Directors, COO’s and CCO’s come to share and collaborate with their peers on challenges and opportunities, Executive Search Consultant Hannah Louise Cox organised a video interview with Customer Experience Director at Vanarama Dan Eddie on ‘getting your people back to the office successfully’.
Click on the image which will take you to the full video.
In this video you can see:
How Dan and his teams effectively worked towards getting back to normal following the easing of lock-down.
How their communications had to go up a level.
How to keep employee engagement high.
How to get the premises and team ready for return.
Other great tips about enhancing teams and business performance.
If you would like to know more or have any questions we can help with, where we can share advice or insight, please do get in touch with Hannah at firstname.lastname@example.org or Tel: 01543 231072.
Hannah Louise Cox is an Executive Search Consultant at Douglas Jackson. We help customer led leaders and HR Directors substantially improve the success and retention of your new hires.
Publish Date: August 4, 2020 5:00 AM
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
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