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Ecosmob Technologies Pvt. Ltd. - Blog

Page: 1 | 2

OpenSIPs Development- A Must-have for Unified Communication

Technically speaking, an OpenSIPs software development is an open source SIP server developed for establishing and managing text, voice, and video-based communications. SIP Trunking allows the voice and data traffic in your business to be carried on a single private IP Virtual Private Network (VPN). It assists you to reduce overall line rental and bandwidth costs while simplifying maintenance process.

OpenSIP is the software implementation of the technology to initiate the communication session over the Internet (or another type of data network). OpenSIPs can be used to serve thousands of calls, as they are designed to handle an excessive traffic. OpenSIPs development can be customized and deployed to accommodate all types of solutions for telecom companies, telecommunications enterprises, and mobile network operators.

The primary features of OpenSIPs software development are listed as follows:


  • Dialogue support: The dialogue module offers dialogue awareness to the OpenSIPS proxy. The functionality of dialogue support is to keep track of the current dialogues and to offer information about them.
  • IP Blacklist: OpenSIP software enables you to block calls from certain IP by simply blacklisting them as per your wish. Blacklist check aims at protecting you against the VoIP fraud and to minimize abuse on the publicly accessible PBX.
  • SIP security interface: Security is one of the primary features of SIP provider. OpenSIPs development comes with an extensive list of all types of attacks like toll fraud, denial of service(DOS), and privacy violation. DOS/DDOS can be responsible for the failure of your SIP server, that can interrupt services to your customers. Such risks can be greatly reduced by configuring the firewall between OpenSIPs and the internet.
  • Offers gateway to SMS: The SMS module enables easy way of communication between SIP and GSM networks. OpenSIPs software development facilitates SMS confirmation gateway to the SIP user and vice-versa.


The business benefits of OpenSIPs software development can be compiled as under:


  • Easy setup and integration: OpenSIP server is easy-to-setup and can be readily integrated with several modules like CDR module, configuration utility module, an event-based routing module, etc.
  • Flexibility: OpenSIPS includes application-level functionality and has an extremely flexible and customizable routing engine that allows the unification of voice, IM, and Video due to its modular design.
  • Reducing costs: OpenSIPs software enables real-time billing and route calls at the lowest rates. Both postpaid and prepaid rating can be set for multiple concurrent sessions with varying balance units.


OpenSIPs development enables a single server to perform multiple functions. In brief, it is fair to mention that when it comes to managing the business communication system with the utmost efficiency, OpenSIPs offers a strong support. An OpenSIPs software can assist companies to establish unified communication with desired features.  


Publish Date: September 28, 2017 5:00 AM

Eight Reasons that make FreeSWITCH a Preferred Platform for VoIP Solutions

In the age when the business communication is largely driven by VoIP technology worldwide,  FreeSWITCH offers a scalable cross-telephony platform for developing customized VoIP solutions. It is designed to link the popular communication protocols and route the audio, video, text, or any other form of media. Freeswitch solutions are like the telephony construction kit, and they can be utilized to develop different enterprise-grade solutions as per the unified communication requirements across various industry sectors.

FreeSWITCH platform is capable of handling thousands of concurrent channels with media on a standard PC. Freeswitch solutions can be used to develop connectivity solutions like conferencing, fax server, hosted PBX, IP-PBX, SBC solutions and the like.

Apart from all the primary features of VoIP technology, the following features make FreeSWITCH development one of the most preferred choices for developing customized solutions:


  • Compatible with different platforms: FreeSWITCH-based software can seamlessly run on numerous platforms including Windows, Mac OS X, Debian, Ubuntu, CentOS/Fedora or RHEL.
  • Integrated libraries:  Freeswitch solutions are designed by using the libraries from several existing software that are already integrated within the Freeswitch platform. It allows only limited functionality in its core, but is scalable and can be used to add virtual functionalities as well.
  • Modular & Flexible architecture: Freeswitch solutions offer the flexible architecture. They can be scaled up to handle thousands of phone calls at once. It can be scaled down to work as a simple softphone or as a personal computer.
  • Source code applications: FreeSWITCH-based applications can offer a default implementation as PBX or Softswitch. The core libraries of FreeSWITCH can be embedded with practically any app to transform it into a softphone, PBX, conference bridge or a custom telephony application.
  • Multi-tenancy: It is possible to deploy a single server to host multiple separate companies located farther. This enables you to create a bridge between your several offices across different geographies. What’s more, FreeSWITCH is one of the most flexible communication platforms on which new features can be integrated
  • Configuration: Freeswitch solutions are based upon the XML configuration, which is responsible for automating the tasks. In FreeSWITCH development, deploying the other languages with XML, we add better support for a regular expression and allow more advanced dialplan design and administration features.
  • Support for multiple programming languages: While developing solutions in FreeSWITCH, source code can be written in C, Lua, Java, .Net, Python, Perl, Javascript and other languages.
  • Shared line/bridge appearance: With shared line appearance, Freeswitch solutions allow using a shared number to handle multiple calls on a specific number. It enables multiple lines to respond to multiple calls. It is also called as shared bridge appearance. The feature proved to be very useful swiftly handle the business communications and inquiries.

That’s not all. Other features like detailed CDR, wideband conferencing, serial and parallel hunting, thread isolation, Inband DTMF generation and detection, etc. also play a vital role in customizing the FreeSWITCH solutions as per the necessities of the corporate clients.


Publish Date: September 20, 2017 5:00 AM

As Broad as It’s Long- Two Mighty VoIP Development Platforms Asterisk and FreeSWITCH

In the realm of VoIP technology, two powerful platforms have been ruling since their inception. One is an age-old Asterisk and the other is younger FreeSWITCH. Both have a plethora of enterprise-friendly features to facilitate customized VoIP software development for addressing business communication requirements. Though both the platforms are capable of simplifying all the complexities of unified communication, it is interesting to go through the characteristics that make them distinct from each other.

Asterisk: Let’s start with the trusted platform for a long time. Asterisk is a  software-based PBX (Private Branch Exchange) solution, which can provide a required functionality for any VoIP product. As one the first software-based, open source solutions, Asterisk has a large user base in over 170 countries with over a million Asterisk-based systems in use.

Asterisk can satisfy much of VoIP requirements, but the platform is slightly lag behind in scalability. The number of concurrent calls that the Asterisk solution could originally handle is somewhat limited. Otherwise, the platform can offer excellent and reliable VoIP experience through easy integration with a business communication system.  

Asterisk platform has a dual license GNU GPL and proprietary. The Asterisk development base is larger and more mature as compared to its peers. The framework is highly suitable for specific applications like software PBX, hosted PBX, and the like.

FreeSWITCH: It is relatively new and more versatile platform for emerging VoIP applications. The FreeSWITCH development is an alternative solution to Asterisk and it uses the modular approach to produced improved stability and enhanced scalability over multiple platforms.

The FreeSWITCH framework is built upon a state-machine model and its building blocks are open source components like SIP open source. It is a vibrant platform and various features can be integrated into customized FreeSWITCH solutions with ease.

FreeSWITCH platform has a Mozilla public license and it has a growing development base with higher scalability to address ever-changing communication requirements. Video conferencing solutions and voice mail solutions can be developed using this platform. The platform can also be used as a stand alone platform unlike Asterisk, which has two licensing options.

Which one is right platform?

The answer to this question is completely based on your VoIP communication requirements. It is always better to know each software’s possibilities and limitations. Entrepreneurs can know the benefits of FreeSWITCH development and Asterisk development from experienced developers. But, it is fair to mention that Asterisk is more suitable for addressing specific and traditional PBX requirements, while FreeSWITCH offers more possibilities beyond VoIP telephony. In other words, Asterisk is a right tool for traditional VoIP solution and FreeSWITCH is a preferred choice for a diverse VoIP solution.

At Ecosmob, we have a pool of talented and experienced VoIP solution developers who are well-versed in using the latest technology trends in both Asterisk and FreeSWITCH. We have served our global clientele with the best-in-class VoIP software development. You can consult our expert business consultants to find the most suitable platform to fulfill your unified communication requirements at the workplace.


Publish Date: September 14, 2017 5:00 AM

Apple Watch 3- ‘No’ to Conventional Calls, ‘Yes’ to VoIP Calls

The Annual Apple Event is one of the most eagerly awaited occasions worldwide. The upcoming September event is said to bring the most anticipated iPhone 8 along with a new design and inventive features. It is also rumored that iPhone 7S and 7S Plus will also become official in the event. But, for many fanboys, the biggest fascination is the arrival of Apple’s third generation watch aka Apple Watch 3. It is expected that the Cupertino Company will untether the forthcoming Apple Watch from an iPhone with LTE capability. A precise analyst Ming-Chi Kuo of KGI Securities has provided this information via MacRumors.

How Apple Watch 3 is different than previous versions

Apple Watch witnessed a rocky start when debuted in 2015, but to date, the company has sold over 30 million units of the device. It is said that now the company wants to give the Watch a completely new identity rather than merely an ‘iPhone accessory’. Therefore, the upcoming Apple Watch Series 3 is expected to come up with a radical redesign and internal improvements to detach it from the iPhone. One of the major changes in the next-gen Apple Watch is it offers an LTE support.

Because of LTE support, it is also anticipated that the device will not support the traditional direct phone calls. But, the watch would offer support for VoIP services like FaceTime and Skype without using an iPhone. It is also said that Verizon, AT&T, Sprint, and T-Mobile could support the LTE Apple Watch 3.

Another significant change in the upcoming Apple wearable is an embedded SIM (eSIM-opposite to physical SIM card) due to space limitations.


These big changes are crucial for the Watch as they can make it a big hit. It can be considered as Apple’s first initiative to make Apple Watch a standalone wearable. On the other hand, these changes point out toward a changing communication scenario worldwide where VoIP-based calling has started replacing the direct calling slowly but strongly. As the four major US carriers are ready to support this LTE-supportive watch, we can mention that service providers are ready to embrace the VoIP technology.

Let’s wait for this wonderful watch, it is interesting to see how it will impact the VoIP-based communication.

At Ecosmob, our zealous developers are expert in developing Apple Watch apps as per the latest Watch features and functionality. Ecosmob is one of the most prominent names among the VoIP solution providers worldwide.


Publish Date: August 22, 2017 5:00 AM

What to Look For When Choosing Hosted PBX Solutions For Business

Hosted PBX solutions using VoIP are the norm today for small, medium and large businesses. However, there are differences among various providers of hosted pbx and one should consider various factors before zeroing in on a particular service provider.
Customization and support
While technical competence is of no less important when it comes to choosing hosted pbx solution providers, it is wise for users to first consider the degree of customization and support that is available. A custom solution is always to be preferred because it offers ease of use, customer satisfaction, increased revenues, ease of upgrades and availability of full support from the hosted pbx solution provider. There are small things like employee training and resolving issues that do count for a lot. Only expert hosted pbx solution services like Ecosmob deliver full satisfaction in this regard.
Bandwidth and latency
Bandwidth and latency are important criteria to consider in any hosted pbx solution. With increase in traffic there is a load on the network and sufficient bandwidth will allow for smooth passage of data, important for voice and/or video calls. Hosted pbx services providers should offer flexible and expandable bandwidth to accommodate low or high number of users and this depends to some extent on codec implementation. Latency is just as important for voice calls since delays complicate phone talks and can be embarrassing. Look for experts who factor in bandwidth, distances, router delays and codec implementation for the best overall experience.
Hosted pbx has a lot of flexibility and features in what can be included or excluded according to a customer requirement. The right custom implementation delivers smooth and fast performance at a great price.
Users may start small and scale up as their needs increase and this should be a feature of the service provider offering. Considerate providers like Ecosmob factor in number of lines and users, location, internet connection characteristics, type of calls whether local or long distance and additional features to come up with a custom PBX solution offering to suit current needs with inbuilt modularity to add other features as one goes along. Upgrades should be an easy and fast process with no or minimum downtime. A hosted solution offers dozens of features that an end user may not need and should not pay for but it should be made available in future if so desired at that point in time.
Picking a service oriented, customer-centric hosted pbx solution provider like Ecosmob does pay rich dividends.


Publish Date: June 12, 2017 5:00 AM

How VoIP Softswitches Benefit Telecom Operators and Help Improve Services and Revenues

VoIP has been around for some time but the recent adoption of 4G LTE has brought it into the foreground. Once restricted to specific business segments, VoIP offerings by ITSPs are gaining in use by more businesses and even individuals.

At the core of VoIP offerings by telecom carriers lies the softswitch. The VoIP softswitch is categorized into two classes. One is the class 4 softswitch and another is the class 5 softswitch. Each softswitch has a definite function and the VoIP industry layers its services on both.

Class 5 softswitch

In the VoIP network the class 5 softswitch usually sits at the user end. It is instrumental in establishing connection between users in smaller areas or within a specific State or country. End users may use IP phones or mobile dialers to initiate VoIP calls that may then be routed according to the number dialed to local or international destinations where class 4 softswitch comes into play.

Class 4 softswitch

Class 4 softswitch is inherently more complex, feature rich and absolutely indispensable for telecom operators. This class of softswitch usually handles long distance call routing and handling of volume traffic between different exchanges. It is quite sophisticated in that implementation involves use of algorithms that automatically select least cost routing and fast connections. Some of the features of this type of softswitch include:


  • Handle routing of thousands of calls across countries and exchanges with no loss of voice clarity or quality;
  • Security features such as authentication and authorization;
  • Integrated monitoring, call traffic reports and billing;
  • A custom web based admin panel developed by specialists in class 4 and class 5 softswitch implementation with features that the ITSP needs; and
  • A comprehensive management tool to handle each client and customize offering to them according to his need. They can handle direct customers as well as resellers and agents with absolute ease.


Carriers are widely implementing 4G and associated VoIP services. Customization of the softswitches and implementation in an easy to use control panel brings a host of benefits. White label customization means a company enhances its brand image and engenders loyalty among users. Efficient services and reduction in telephone costs for customers is another way they retain customers. Value added services can be offered as add on packs as sources of revenues. A super efficient billing and call routing services also helps to attract new customers while delivering better satisfaction to existing users. There are inbuilt security features with alerts in case of misuse. If the product is modular and scalable, telecom service operators can easily upgrade their packages, add more features or remove less desirable ones in any way they like and keep in tune with changing customer preferences. The benefits of class 4 softswitch such as intelligent call routing, LNP/MNP routing, fax routing, non-geographic and nomadic routing, emergency number routing, load balancing and others can be selectively incorporated or excluded for clients according to needs.

In order to gain benefits of VoIP softswitches the role of the developer cannot be underplayed. It needs experts with a deep understanding of VoIP technologies and implementation of softswitches to come up with solutions, sometimes a hybrid of both classes that deliver precisely what is needed. Ecosmob implements the finest solutions customized for each carrier, using open source platforms like WebRTC, Asterisk, Freeswitch, Kamailio and Opensips after a thorough study and evaluation.

Even with exploding growth in digitized telecom services, operators are not gaining much in revenue but this picture can be changed with expert VoIP softswitch implementations that deliver greater customer satisfaction and cost savings allied with automation and flexibility to adapt to changing situations. Having Ecosmob at hand to support their initiatives is also a benefit because of the proven technological implementation and service support available.

If you want to know more about the VoIP Softswitch Solution, reach us at


Publish Date: June 5, 2017 5:00 AM

Class 4 Softswitch for Your Streamlined Telecom Business

A majority of telecom operators faces some challenges when it comes to smoothly providing their services, especially when it’s being talked about the startup telecom operator firms. However, they need to concentrate more on engaging new customers, they can’t be able to get it effectively done due to these challenges.

Highly capable of successfully delivering various VoIP products and solutions worldwide, we, at Ecosmob, understand these challenges of telecom operators and hence, have developed Class 4 Softswitch solution that has vast capabilities. This solution is extremely adaptable and high performance VoIP solution. It has been designed keeping in mind the requirements and challenges of telecom operators.

Basically, our Class 4 Softswitch solution helps bridge the gap between task monitoring and network management. This efficient VoIP solution has the AAA provision which stands for Authorization, Authentication and Accounting. These three things make the perfect Softswitch development for the telecom industry.

Class 4 Softswitch development solution has a lot of robust features that are required for a telecom business. Some of the major features are listed as under.

Key features of Class 4 Softswitch:

· VoIP protocol conversion
· H.323 signaling
· Smart call routing
· Load balancing
· Easy to deploy
· Easy and simple user interface
· Enhanced security mechanisms
· Failover
· Call detail reports
· Reliable communication process
· Cost effective routing
· Enhanced overall communication
· WLR customer
· Track traffic volume
· Blacklist
· Whitelist
· And more…

All these features are best suited to the telecom service provider. All they need is the best software that can simplify and enhance the communication and their work efficiency. With the help of our Class 4 Softswitch solution, you can enhance the overall communication of your entire telecom business. Our software will help you streamline the way you were attending, routing and managing the calls.

If you are also a telecom service provider and want to keep your contacts and customers happy with the streamlined communication, then look no further. Connect with us today!

Our expert team of Class 4 Softswitch programmers will help you stay ahead of your competition!

Ecosmob is a leading VoIP Solution provider that promises to deliver the best VoIP solution for Client’s requirements. We have an in-house expertise to cater the client’s needs for VoIP Solution, Class 4 Softswitch solution, Class 5 Softswitch solution & many more.

Do write to us for similar requirements at or get a free quote from us.


Publish Date: April 13, 2017 5:00 AM

Top 3 Popularity Reasons of WebRTC Video and Voice Chat Application

WebRTC is the technology invented by Google to support real time communication from remote locations. The intelligent developers used this technology and developed a solution to serve this purpose of offering remote communication in real time. The developed solution is known as WebRTC Client. A few developers also call it WebRTC video and voice chat application because it is a standalone app which offers both voice calls and video calls.

This WebRTC Client Solution has become the talk of the town and still increasing its popularity among different sized and scaled businesses. If you are unaware of this solution and the popularity of this solution, then this Blog will share the top 3 reasons of the popularity of the WebRTC client solution aka WebRTC video and voice chat application.

Supports all necessary modes of communication
The WebRTC Client software is a complete communication system. It provides all required channels of communication including,

- Voice
- Video
- Instant messaging aka chat

Moreover, this solution also provides the tool to exchange files, and images, which makes it a perfect app for any business. The companies can also share screens with the webrtc client solution to support their business communication. You can say this WebRTC voice and video chat app is the complete communication solution.

Supports real time and remote communication
The businesses have become dynamic and the competition is becoming fierce now. This has emerged need of a prompt and advanced communication solution. The WebRTC client solution is one of as such solutions. It can be accessed in real time from anywhere at any time. What you all need is the WebRTC enabled web browser. This feature of this solution makes it a perfect fit to suit the dynamic business communication needs of the companies and businesses.

No additional hardware, plugin or addon required
Unlike other communication solutions which demands different types of hardware, plugins or browser addons to work efficiently, the WebRTC voice and video chat app requires nothing as sort. It is a simple communication solution which only requires WebRTC enabled web browser to get operated. That’s it! This not only makes communication easier, but also reduces the maintenance cost of the solution.

Let’s talk about WebRTC Client Solution. Call us on 1-303-997-3139/07940054019 or email us on You can also request a free quote from us.


Publish Date: March 24, 2017 5:00 AM

How Our VoIP Developers Are Beneficial To Startups?

VoIP (Voice over Internet Protocol) is a booming wing of Information and Technology sector. A number of business enthusiasts have entered in this sector, and so there are a number of startups providing VOIP solutions across the globe.
Development of any company is paramount of the business. So whether yours is a startup or a small-scale company, you would always wish that the work and financial flow are smooth. For this, you have to take care of many things. But as far as technology and experts are concerned, you are never going to compromise. Let’s consider a situation where you have only a few numbers of projects, but at the same time, you need some expert resources on hand. What would you do? How would you manage both at the same time?

Worry not! We, at Ecosmob, have a team of expert VoIP developers having specialization in various technologies such as Asterisk, Kamailio, WebRTC, FreeSWITCH, OpenSIPs. Under our ‘Hire VoIP Developers’ service, you can hire our expert developers and programmers. You can connect to us with two models:
1) Time and material
2) Hiring a team

Perks offered to you:

  • Qualified and experienced part time/full time resources
  • Engagement under different pricing models
  • Security of your data
  • Entire source code authorization
  • Reduced production cost
  • Continuous monitoring approach
  • And more…

You can hire a junior or senior level VoIP developer for the desired period of time according to your VoIP project requirements. You can also hire an entire team of developers or programmers. This will ultimately eliminate your need of hiring different full time resources, and managing different things related to them. This way, you can save your finance and time along with the resources.

If you wish to connect with us through any of the above said models, drop us a line now!


Publish Date: December 30, 2016 5:00 AM

How To Start Your Business As Hosted PBX Service Provider?

VoIP solutions are getting popular day by day. There is a wide range of VoIP solutions, which cater different needs of the business people and benefit them in one way or another. A PBX solution is one of the most used solutions as it comes along with a plethora of features to benefit the businesses. There are so many companies which have started making PBX services part of their integral communication system. However, sometimes a few business people look around for PBX service provider as they don’t want to get the in-house PBX system. Here, it is a great opportunity for the serial business owners. You may start a business as a PBX service provider. How? Let us guide you.

Define Your Business
To start a business, you have to be very clear about your different areas related to it. You just can’t simply jump in and get success. You have to be very strategic. Some of the things you may think upon to start a business as a PBX service provider are shared here.

Define the area you will be serving. Generally, the PBX service providers offer PBX services in specific geographical areas. So to start your business define the area you want to serve. You also need to define who will be your target audience. Whether they will be corporate people or they will be residential users or someone else. You must be clear about it. The PBX Solution comes with a whole range of features. You may select what features you want to cater your customers with.

Get The Related Infrastructure
Once you are clear with your goals and what you want to do, the first thing is to get the required infrastructure. Starting the business as a PBX service provider will require you to get a multi-tenant PBX solution, and a server. You won’t need any bulky hardware or wiring or plugins at all. You can either buy a ready to use multi-tenant PBX solution or get custom development for the specific features.

Launch Your Business With Outstanding Marketing Campaign
Once you are ready with your business goals and required infrastructure you are ready to go. However, to run a successful business, you will need customers. And for that you have to market your business else you will get lost in forest of many PBX service providers. Make sure to touch all possible marketing channels so you can reach maximum audience and prospects for your business.


Publish Date: November 4, 2016 5:00 AM

IPTV Improvises User Experience in Diversified Ways

Almost all have heard the term “IPTV”. This is a concept which has digitized the traditional Television industry. Instead of traditional terrestrial signals, digital signals get broadcast to the viewers which give ample tools to an IPTV to deliver better user experience with broadcast material. All these and many other things can happen due to innovative IPTV applications.

The IPTV touches different aspects of people with different utilities. This Blog will talk about 3 of them.

1. Entertainment
This is most common and known utility of the IPTV. The IPTV bestows many features to the viewers. The best thing about the IPTV is the clarity of the video and audio because IPTV uses the digital signals which are less prone to get affected by noise. Moreover, the IPTV concept provides Video on Demand facility. According to these features, a viewer may send a request for the movies and even the serial he is interested to watch at the moment. The service provider will send the requested data aka video. The IPTV also supports gaming functionality which is a boon to the game lovers. There is also a functionality offered by IPTV, which is split screen. Here, the television screen gets divided into two or more screens and you can watch more than one channel at the same time. This works great when your wife wants to watch her daily soap and you want to watch a cricket match. Now, you don’t need to switch channels to know the screen between television ads of your wife’s favorite TV show.

2. Professional Application
The IPTV can also be used for business purposes. Surprised? But, this is fact. The IPTV application development can be done to program IPTV to get the real time data and news. This type of application can be very useful for professions where the minute level updates are important. The stock exchange is the best example of this phenomenon.

3. Distance Learning
Another great utility of the IPTV solution is for distance learning. It can support more than one microphone and selective video so the IPTV application developed for distance learning has taken the learning to the next level. In fact, this concept has been used by Turk Telekom with the name, “Vitamin”. The model delivers content for elementary students of Turkey.

There are boundless options to utilize this great tool in a way that it improvises life of different people. Ecosmob Technologies is IPTV application Development Company. If you have any requirement to develop an IPTV application, feel free to contact by dropping an email at


Publish Date: October 28, 2016 5:00 AM

Top 3 Benefits of VoIP Based Call Center Solution

Call centers and customer support houses have started acquiring new infrastructure and advanced technology to stand ahead of their competitors. The call center software is one of the important parts of any customer care center. The VoIP based call center software is one of the most in demand solutions due to the plethora of benefits it offers. The top three benefits of call center software are listed below:

Better Customer Care Service
The VoIP based call center software offers advanced communication tools without getting heavier on the pocket of management. The voice calls made using the SIP having much better audio quality as it is not prone to noise. Using VoIP based call center software one may also offer HD quality video calling. The call center software also come with the other features like skill based routing to assign the call to the most prominent agent; CRM to give more personalized experience to users and many more.

Flexible Working Environment with Empowering Tools
The call center can be accessed using a web browser as it comes with the web based user panel. With this feature, you can allow your staff to work remotely. The supervisor and admin will have the tools like live call view, whisper, etc. to gauge the work quality. At the same time, the agents will have features like call recording and playback for self learning and training. The call center software can have many more features to empower the staff of a customer support center.

Cost Benefits
Management of company would always look for the ROI. The VoIP based call center incurs remarkably low calling cost compared to PSTN calling. Moreover, it reduces the number of hardware, wiring, etc., which further reduces the operational and maintenance cost. The call center solution will also provide advanced reports and metrics to gauge the success and the problem area so the strategy can be decided in the most efficient way.


Publish Date: July 29, 2016 5:00 AM

Mobile Dialer And Its Popularity Reasons

their requirements. At the same time, communication solutions offered using the VoIP technology is also getting really popular among the users. A perfect blend of these two trending technologies, VoIP and mobile application, can be witnessed in the solution called, Mobile Dialer Application.

The mobile dialer application is also known as SIP dialer app as it uses SIP (Session Initiation Protocol) to conduct calls. To be specific and to make it easy to understand, VoIP mobile dialer is a mobile application which can be used to make and receive calls using the VoIP. The mobile dialer application can be developed for different mobile platforms such as Android, iOS, Windows, etc.

The mobile dialer application offers many benefits which made it so popular among the users. Some of the key benefits are listed hereunder:

Cost Benefits
The most alluring benefit of the mobile dialer application is the cost benefits it offers. This solution enables the SIP to SIP calling, which is very much cheaper compared to the traditional calling. In fact, the SIP dialer to SIP dialer calling is absolutely free. The international calling using the SIP dialer is quite cheaper. This is one of the major reasons of the popularity of mobile dialer application.

The mobile dialer app offers a greater level of flexibility and mobility because it is an application installed on the smartphones of the users. The user may use it any time, from anywhere.

Advanced Communication Features
The mobile dialer application offers advanced communication feature compared to the conventional telecommunication. Some of the features are listed hereunder:

  • Audio calling
  • Video calling
  • Phonebook
  • 3 way conference
  • Account balance information
  • Call history
  • File sharing
  • Image sharing
  • And many more

These are the top 3 key attractions of a mobile dialer application. It offers many as such benefits to the users. The corporate companies can get the white label mobile dialer application development. The white label application has the theme and logo of the company, which offers the Branding benefits to that company.

Ecosmob Technologies offers custom mobile dialer application development services in iOS and Android platform. To discuss your requirements or to know more about their offered solution, contact here:


Publish Date: July 15, 2016 5:00 AM

Broadcasting Solution: Powerful Tool for Lead Nurturing

For any business, belongs to any industry, one of the crucial aspects of sustainability and growth is to gain new leads and nurture existing leads. Generally, it has been witnessed that the businesses succeed to acquire new leads, but somewhere somehow ignore the lead nurturing. Whilst it is a known fact that if you get succeeded in the lead nurturing, then you will not only get the repeat business, but will also get the reference leads. The broadcasting solution can work as a great lead nurturing tool.

Send Greetings
Everyone appreciates greetings. So do your clients. Using the broadcasting solution, you can send the greetings on different occasions to your clients. This greeting can be for their birthday, Christmas, New Year or any other occasion. In fact, using the broadcasting solution you don’t even need to remember all these. Just schedule the broadcasting campaign and you are done with it. To make it more appealing send the voice message in your own voice using a voice broadcasting solution.

Ask for feedback or opinion
Everyone likes to give the suggestions and opinion about something. If you are going to launch something, ask for the opinion of your clients. Also, send occasional broadcasting message to take feedback about your new product or what can be improvised. This will not only make them feel valued, but also give you the points where you can improve to gain more clients and retain them. This will also help you to make your services, solutions and products more customer centric. This can be easily done using the broadcasting solution which comes with the IVR functionality.

Send Promotional Message or Ask for Reference
It is always good to keep your existing clients updated about your other products and solutions. However, make sure that it is about cross selling and upselling. Don’t sell anything which is not relevant to him. Make the message short and crisp and give him a clear call to action so he can get back to you if he is interested. You can also ask him to refer to someone who might be looking for the similar services.

These are a few ways and there can be many to nurture the leads. The only thing to bear in mind is do not irritate them with so many broadcasting messages. Be strategic!

We have developed a reliable and scalable broadcasting solution. To get a demo, contact us!


Publish Date: April 15, 2016 5:00 AM

Quiz IVR System Made Recruitment Smooth

Manpower is one of the basic needs of any company. Thus, recruitment is one of the core parts of any organization. However, it is not an easy job to recruit the right candidates. It takes a considerable amount of time, efforts, resources and money. Our Quiz IVR (Interactive Voice Response) system can help you to make your recruitment process swimming. How? Let me share the details.

How To Use Quiz IVR System for Recruitment Process?

  • The interested candidates can call on a predefined number or system can also make a call to the candidate.
  • The Quiz IVR system will guide the candidate through different interactive voice response menu. This menu will take the candidate to the specific job category.
  • Once the candidate reaches the right job category, the quiz IVR system will ask the series of questions to the candidate.
  • Based on his/ her given answers, the system can be programmed for the following:
    • Give score directly to the candidate and transfer call to a recruitment executive to schedule an interview.
    • Give an endnote to the candidate and message of updates will be posted to him. The CDR report with the score of candidate will be passed to the recruitment officer in real time or in batch. Based on the results, the recruiter can take further actions.

How this will benefit an organization?

  • The system will score the candidate based on his ability and expertise. Thus, filtering of deserving candidates will be done automatically.
  • The whole process of the first phase interview can be skipped, which will save lots of time and efforts of resources. To be specific, a considerable amount of time gets spent by the recruitment executive to find the mutually suitable time for both interviewer and interviewee. That time will be saved. Furthermore, the time of the interviewer will be saved.
  • The money spent on catering the interviewee will be saved as only candidates who qualify for the final round needs to get catered.
  • The productivity of the staff will be improved as now half of the process is automated for recruitment
  • The ROI will be improved as the investment is made once to get the Quiz IVR solution and the maintenance cost is bare minimal. Whilst the usage of resources will be maximized. This will not only improve the ROI, but also the overall resource utilization and productivity.

This Quiz IVR system can also be used for taking the basic HR and technical interview. We offer custom IVR software development and deployment services. We ensure to provide the GUI based admin panel. Thus, after deployment of the solution, you can use and manage it on your own. The quiz IVR system will be developed in the Asterisk technology. It can handle multiple concurrent candidates get interviewed using an interactive voice response menu. It supports the nested IVR menu, too.

Why don’t you reach us to get more details of this IVR software?
Phone: 1 (303) 997 3139


Publish Date: March 17, 2016 5:00 AM

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