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Top 3 Popularity Reasons of WebRTC Video and Voice Chat Application - Ecosmob Technologies Pvt. Ltd. - ContactCenterWorld.com Blog

Top 3 Popularity Reasons of WebRTC Video and Voice Chat Application

WebRTC is the technology invented by Google to support real time communication from remote locations. The intelligent developers used this technology and developed a solution to serve this purpose of offering remote communication in real time. The developed solution is known as WebRTC Client. A few developers also call it WebRTC video and voice chat application because it is a standalone app which offers both voice calls and video calls.

This WebRTC Client Solution has become the talk of the town and still increasing its popularity among different sized and scaled businesses. If you are unaware of this solution and the popularity of this solution, then this Blog will share the top 3 reasons of the popularity of the WebRTC client solution aka WebRTC video and voice chat application.

Supports all necessary modes of communication
The WebRTC Client software is a complete communication system. It provides all required channels of communication including,

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- Voice
- Video
- Instant messaging aka chat

Moreover, this solution also provides the tool to exchange files, and images, which makes it a perfect app for any business. The companies can also share screens with the webrtc client solution to support their business communication. You can say this WebRTC voice and video chat app is the complete communication solution.

Supports real time and remote communication
The businesses have become dynamic and the competition is becoming fierce now. This has emerged need of a prompt and advanced communication solution. The WebRTC client solution is one of as such solutions. It can be accessed in real time from anywhere at any time. What you all need is the WebRTC enabled web browser. This feature of this solution makes it a perfect fit to suit the dynamic business communication needs of the companies and businesses.

No additional hardware, plugin or addon required
Unlike other communication solutions which demands different types of hardware, plugins or browser addons to work efficiently, the WebRTC voice and video chat app requires nothing as sort. It is a simple communication solution which only requires WebRTC enabled web browser to get operated. That’s it! This not only makes communication easier, but also reduces the maintenance cost of the solution.

Let’s talk about WebRTC Client Solution. Call us on 1-303-997-3139/07940054019 or email us on sales@ecosmob.com. You can also request a free quote from us.

Source: https://www.ecosmob.com/blog/top-3-popularity-reasons-of-webrtc-video-and-voice-chat-application/

Publish Date: March 24, 2017 5:00 AM


2021 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.

3.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
 



View more from Ecosmob Technologies Pvt. Ltd.

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