How to Shape Your IT-as-a-Service Strategy | Sherpas in Blue Shirts - Everest Group - ContactCenterWorld.com Blog
ITaaS is a game-changer, a radically different way to manage IT. Here’s what you need to consider before making the switch.
If you’ve read a couple of my blogs about the IT-as-a-Service model, you probably realize it’s a game-changer. To refresh your memory, it maximizes the value IT delivers because it aligns IT much closer with the business – a top objective for most CIOs today. It also enables agility, facilitates a consumption-based cost model and on-demand management. You probably think switching to ITaaS sounds wonderful. But you’re also likely asking, “What’s the catch?”
Machiavelli wrote, “It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things.” And IT-as-a-Service is a new order of things. It’s a radically different way to manage IT.
Read more at CIO online.
Publish Date: April 27, 2016 5:00 AM
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