When the pandemic hit last year, most organizations were forced to quickly spin up a patchwork of solutions to enable remote working. In fact, our survey of 500+ professionals revealed that the typical company now deploys 5 different remote work technologies.
Fast forward to today and the result is that most companies have disparate solutions to communicate and collaborate, often with overlapping meeting and messaging capabilities. This is driving inefficiency, user confusion, as well as increased costs that will ultimately harm the ability to create a productive hybrid workforce.
According to Gartner1, the three steps to eliminate unnecessary communications & collaboration tools are:
- Remove overlapping tools
- Reduce spending on physical devices
- Use alternatives for telephony
Meaning, find a single, integrated voice and collaboration solution that supports remote working, an initiative that 45% of businesses are either currently evaluating or will do so in the next year.