The healthcare industry, like many industries, has dramatically increased its dependence on hosted unified communications over the past few years. Spurred by the global response to COVID-19, remote work and telemedicine has surged in utilization. Mordor Intelligence suggests that the UCaaS (Unified Communications as a Service) market will grow at a rate of 18.3% in the healthcare space up to the year of 2026, enabling the sector to streamline clinical and business operations and, as a result, provide a better quality of patient care. As we enter the third year of the pandemic, the team at Evolve IP looks at how healthcare providers are leveraging UCaaS technology in 2022 and what this means for patients.
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