One of my sons recently had his preschool graduation. During the program, they asked the children what they want to be when they grow up. There were a variety of answers. A number of kids said they wanted to be divers. My son said he wanted to be an “engineer that makes stuff.” I thought that was a great answer.
I wasn’t shocked to find that none of the kids mentioned they wanted to work in customer service. Few people actually aspire to such a profession but so many of us end up here. Why? Sometime ago, I polled my colleagues at FCR and found that they valued connecting with people and helping them solve problems.
In customer service we really do have an opportunity to serve and to make a difference in the lives of others. I recently shared my story on Relate by Zendesk about finding my own calling in customer service. Check it out and share your own story in the comments below.
Publish Date: August 11, 2017 5:00 AM
Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.
We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.
|2.)||Tru29 Outsource Solutions Inc.|
Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.
Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
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