No, Five9 doesn’t have a bunch of Jedi or Sith Lords running around the office. But, in honor of Star Wars Day (May the 4th be with you), I wanted to share the cultural impact I’ve experienced with Star Wars and Five9 employees, adding to the fun work environment.
At our old Five9 headquarters, there was a section of the office called the “dark side.” The name of that section of cubicles derived from the fact that the office lights were turned off during the majority of office hours. And, only lights from the computer screens and individual desk lamps provided illumination. To lighten up the spirits of the office, (pun intended) a longtime employee (still with us today), decided to give all the Support Engineers in the “dark side” a Darth Vader mask, embracing the way of the Sith. This was all before Star Wars Day was even a thing. I would say that was just the beginning of camaraderie you find at Five9.
Today we have many employees at the current headquarters that are Star Wars aficionados. We left our “dark side” behind us at the old office. We have an employee that owns an actual Storm Trooper suit, and others owning models of Millennium Falcons and Tie Fighters. We even have an employee with a recent birthday that received a Death Star/X-Wing Balloon.
You can’t put a price on having co-workers that you enjoy working with and also coming together by having many things in common like Star Wars. The force is strong at Five9, may the force be with you!
Publish Date: May 4, 2017 5:00 AM
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Service Journey Thinking
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Call Centers, Contact Centers and Cloud Solutions Consultancies
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Contact Center Consulting
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Outsourcing Solutions Europe is an advisory firm that helps companies to find the right contact center/BPO partner to serve European customers
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Pelorus Associates is a market research and marketing communications company that assists developers of contact center solutions by providing in-depth market research and by authoring white papers, e-books, and blog posts.
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Established in 2003, The Taylor Reach Group is an award winning, call, contact centre and customer experience consulting and advisory firm. The company is based in Toronto and has offices in New York, Atlanta, Washington, Ottawa, London, Bangalore, Hong Kong and Beijing. We are vendor agnostic and do not partner with technology or outsource agencies. The only one who pays us are our clients. Each of our consultants possess a minimum of 20 years of ‘hands-on’ call/contact center operational management experience. We do not sell the pyramid, the seasoned experts you deal with through the sales process are the same people who will complete your project.
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Services Triad is a consulting firm with experience in the field of customer relations. He will celebrate his 25th professional anniversary in 2021. His facilitation skills and creativity allow him to work on many transformations related to the operational management challenges of customer contact centers.
With the support of his consulting team, he collaborates to many projects in Canada and abroad for public and private sector organizations. More than 275 consulting assignments and 150 benchmarking studies are part of his curriculum.
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