Foehn are finalists - up for two ITSPA Awards - Foehn - ContactCenterWorld.com Blog
We’re delighted and proud to announce that Foehn has been selected as a finalist in not just one but two categories of the Internet Telephony Service Providers’ Association Awards 2014.
We’re up for Best Business Internet Telephony Service Provider (Small Enterprise) and Best Business Internet Telephony Service Provider (Medium Enterprise).
The company winning the Best Business ITSP (Small Enterprise) category must provide the “best all round voice service to start ups and small businesses, demonstrating impressive business performance, innovation and customer service.”
Foehn prides itself on serving small size business customers with the same innovation, expertise and levels of customer service that it offers to larger enterprises.
The company winning the Best Business ITSP (Medium Enterprise) category must provide the “best all round voice service to medium size businesses, offering a good selection of business features, including multiple telephone numbers, call queuing, as well as support for remote workers.”
Innovation is at the heart of these awards and we’re especially excited that the judges will have seen for the first time our unique application, Rekord – cloud based computer telephony integration that further enhances the Zendesk multi-channel offering. Rekord enables contact centres to link voice recordings seamlessly to Zendesk tickets.
Rafael Cortes, Marketing Director of Foehn commented: “The Foehn team is passionate about open source telephony and we are proud of our new innovations which really add true value to small and medium sized enterprises. We are very pleased to be recognised by ITSPA and delighted to have been selected as finalists at the awards this year.”
Foehn is up against some stiff competition, but who knows?!
The ITPSA Awards ceremony takes place on the evening of Wednesday the 5th of March and we’ll be there to pick up the award (if we win!) or congratulate the eventual victors.
Publish Date: March 26, 2014 5:00 AM
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