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Fusion BPO Services Opens New Center in Europe – Albania - Fusion BPO Services - ContactCenterWorld.com Blog

Fusion BPO Services Opens New Center in Europe – Albania

Fusion BPO Services is a leading name in the global outsourcing industry known for its quality of service, a variety of service offering, and a high growth rate. Recently we have added a new contact center in Tirana, Albania, South-Eastern Europe. With this new center, Fusion continues to increase its global footprint.

By adding highly-skilled and multilingual resources to its team Fusion aims to strengthen their position as a global leader in outsourcing services and comprehensively cater to the varied outsourcing needs of its clients worldwide.

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Here’s how our Albania center can support you better:

Increased Language Support – Apart from English, employees speak a number of languages including French, German, Italian, Spanish, and Greek.  Portuguese, Russian, and Dutch are the most common second languages in Albania. Therefore, we can provide an outsourcing service in a language your customers speak and understand, thus eliminating the communication gap.

Highly Tech-savvy Resources - Albanian labor force is highly educated and skilled, and such resources are definitely going to help Fusion to serve various outsourcing needs of its clients both in Europe and America.

Location Advantage – By securing good ranking on the ‘Doing Business’ rankings by the World Bank for three consecutive years, Albania has become one of the most sought after outsourcing destination in South-east Europe. Apart from being a perfect nearshore outsourcing destination for our European clients, the outsourcing industry of Albania boasts cheap but highly-skilled workforce, making it an ideal outsourcing destination for our clients across the globe.

To sum it up, our clients can now enjoy the benefits of a cost-effective, resource-rich, multilingual outsourcing destination in Europe that is more than capable of supporting all your outsourcing needs in over 9 languages.

We hope that our new center will not only help us expand our global footprint but will also help our clients reach their business goals with the same dedication and efficiency they have come to expect from the brand named Fusion BPO Services.

Source: http://www.fusionbposervices.com/blog/fusion-bpo-services-opens-new-center-in-europe-albania.html

Publish Date: September 12, 2018


2022 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 



View more from Fusion BPO Services

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