Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

What does the lifespan of a business phone system look like? - Integrated Telemanagement Services - ContactCenterWorld.com Blog

What does the lifespan of a business phone system look like?

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern. To help you decide, here's a short guide on business phones and their life span.

Different phone systems

Telephones have come a long way from when they first came about in 1876; modern phone systems have virtually unlimited reach, are automated, and are cheaper than ever to acquire. Today’s businesses still use telephones to connect with various stakeholders such as customers, investors, and suppliers, to service their numerous needs, and in most cases, VoIP (Voice over Internet Protocol) phones are the answer.

VoIP is a system of hardware and software that uses the internet instead of wired circuits to transmit data. VoIP does more than just transmit audio; it can also send a variety of data (video, multimedia, SMS, etc.) and perform other tasks as well.

A VoIP system’s hardware (phone units, cables, CPUs, etc.) and software (one or more applications that run the system) can be either on-premises or hosted:

On-premises – Hardware and software are physically housed within the premises of the company.
Hosted – Some of the hardware, like phone units and other equipment, can be found within the premises. But most, if not all, of the software are hosted online. Service providers look after hosted systems for their clients.

Life cycles: On-premises vs. hosted

With hardware, it doesn’t matter whether it’s on-premises or hosted. Hardware is affected by the wear and tear stemming from daily use. Barring any accidents or physical damage, VoIP hardware should last several years.

On the other hand, software requires regular updates. It's worth noting that it's faster and cheaper to update software that’s hosted in the cloud versus one that’s on-premises. That said, the differences in longevity between the two are negligible; both can last upwards of 10 years, depending on how dependable your IT support is.

Technology today vs. before

In the past, hardware and software were built to last. Today, they’re built to adapt and change, thanks to cloud technology.

The effect of this shift on hardware and software is dramatic:

Most hardware components are very similar, with replacements and upgrades coming every 5–8 years on average.
Cloud software is faster, easier, and cheaper to upgrade. Critical updates can be released almost constantly, with complete overhauls taking no longer than 2–3 years.

As your business moves forward, your phone system should be agile and fast, and should integrate smoothly with the other systems in your business, such as email or management software.

Be a step ahead

Downtime results in loss of potential sales and, essentially, wasted money. If your phone service is spotty and is constantly unreliable, perhaps it’s time to switch to VoIP phones.

Nowadays, it’s not longevity that’s important; it’s staying ahead of the curve. Call our experts today so you can always be a step ahead.

Source: https://www.itstelecom.com/2019/08/26/what-does-the-lifespan-of-a-business-phone-system-look-like/

Publish Date: August 26, 2019 5:00 AM


2021 Buyers Guide Surveys

 
1.) 
Nuxiba Technologies

Reminder
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.

Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:

- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios

Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!
 



View more from Integrated Telemanagement Services

Recent Blog Posts:
The ideal internet bandwidth allocation for WFH staffOctober 11, 2021 5:00 AM
Computing the ownership cost of a VoIP systemSeptember 22, 2021 5:00 AM
The dangers of TDoS to your VoIP systemsAugust 13, 2021 5:00 AM
Improve your customer reach with a well-designed websiteAugust 9, 2021 5:00 AM
Everything you need to know about business phonesJuly 27, 2021 5:00 AM
AI-powered VoIP: What businesses can expectJuly 2, 2021 5:00 AM
Empower your mobile workforce with VoIPJune 14, 2021 5:00 AM
What are the top 5 benefits of a cloud ERP?June 9, 2021 5:00 AM
Cloud-based OMS: 5 Benefits to eCommerce businessesJune 7, 2021 5:00 AM
What are the different VoIP options for SMBs?May 24, 2021 5:00 AM

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =