Gone are the days when you have to spend a large amount of money each month on the telephone bill. Voice over Internet Protocol (VoIP) technology has made it cheaper -- and in most cases, free -- to place and receive calls. Whether you’re a business owner or an individual user, there is a VoIP option that suits you.
VoIP comes in a variety of forms. Do you rarely leave your house and office, or are you usually on the move? If you’re a business owner, what’s the size of your company and what factors matter most to you? Let's take a look at some of the VoIP services available on the market to help you make a better decision when it comes to choosing your means of voice communication.
For this type of VoIP, you use an adapter to connect your landline phone set to a Wi-Fi modem to make and receive calls over the internet. Depending on the plan you choose, you’ll be billed each month for either unlimited services or for minutes you actually use.
Examples: VoIP.com, Lingo
This involves purchasing a VoIP device from a service provider and plugging it into your existing phone set so that you can make free calls within the U.S. This means not having to pay a monthly bill, and you need no other devices besides your old landline telephone set.
Examples: MagicJack, Ooma
This is the most common type of VoIP, and many of us use it on a daily basis. You either access a web-based application online, or install it as software on your computer. Then you use your computer's audio input and output device to talk and listen.
Like the software-based VoIP services, mobile VoIP is also an application. However, it is installed on mobile phones instead of computers, thus enabling you to make and receive calls no matter where you are as long as you have a good internet connection.
Examples: Skype, WhatsApp, Google Hangout
VoIP for business comes in two options: on-premises and cloud-based. Both provide much more cost-effective communication solutions than traditional landlines and have a variety of useful features for businesses. These include video and audio conferencing, screen-sharing, interactive voice response, automated attendants, call queues, and call reports, just to name a few. These features are scalable and you'll also get complete technical support.
For on-premise VoIP systems, businesses need to purchase all the equipment and house it in their office. This requires huge capital costs. Businesses also have to pay a monthly fee for SIP trunking or PRI circuit, as well as dedicate IT staff to maintain, repair, and upgrade the systems on a regular basis. The up side is you’ll have total control of your hardware.
With cloud-based VoIP systems, you outsource the phone system to your VoIP provider. This means there’s no need to purchase hardware or invest your resources into maintaining the systems since your provider will take care of everything for a fixed monthly fee. You can also add or remove users easily. The con is that you’re not in total control of the hardware and need to rely on your provider’s expertise to ensure system reliability and security.
Want more detailed information about VoIP and how to choose the most suitable VoIP provider? Talk to our professionals today. They have extensive knowledge about this efficient, low-cost communication technology and can explain everything to you in plain English!
Publish Date: December 27, 2017 5:00 AM
Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.
We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.
|2.)||Tru29 Outsource Solutions Inc.|
Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.
Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
|5 Steps for securing your VoIP systems||October 15, 2021 5:00 AM|
|The ideal internet bandwidth allocation for WFH staff||October 11, 2021 5:00 AM|
|Computing the ownership cost of a VoIP system||September 22, 2021 5:00 AM|
|The dangers of TDoS to your VoIP systems||August 13, 2021 5:00 AM|
|Improve your customer reach with a well-designed website||August 9, 2021 5:00 AM|
|Everything you need to know about business phones||July 27, 2021 5:00 AM|
|AI-powered VoIP: What businesses can expect||July 2, 2021 5:00 AM|
|Empower your mobile workforce with VoIP||June 14, 2021 5:00 AM|
|What are the top 5 benefits of a cloud ERP?||June 9, 2021 5:00 AM|
|Cloud-based OMS: 5 Benefits to eCommerce businesses||June 7, 2021 5:00 AM|