Cybercriminals are always on the lookout for ways to steal information, so you should seek to beef up your data protection. One such way is with biometric authentication on mobile devices.
Chrome OS, Windows, MacOS, Linux, and Android are all adding features to help users safely log in using biometric identification via USB, Bluetooth, and NFC devices connected to smartphones and tablets. With such convenience, users can verify their accounts on the go.
iOS users already enjoy either TouchID (fingerprint scanning) or FaceID (facial recognition) authentication, depending on their specific device. Android users can also use biometrics to protect their data, as most new Android devices have fingerprint scanners that make use of a secure storage protocol called Trusted Execution Environment.
Passwords are notoriously bad at protecting users’ accounts and the information they store. Thankfully, facial scans, fingerprints, and voice recognition make it exponentially harder for hackers to commit identity theft. That means you’re also less likely to be duped by an email from a hacker pretending to be your boss asking for the company credit card’s details.
The concept behind this protection is the practice of two-factor (2FA) or multifactor authentication (MFA). This means that access to private information requires two or more stages of authentication, instead of just one. And because biometric authentication is an active authentication attempt by the user, it makes unauthorized access much more difficult to attempt.
Biometric verification will also retire the need for logging in your information when shopping online, streaming videos, using cloud applications, and other internet-based transactions. Windows 10 has already adopted features that offer limited account management with fingerprints and facial scans. Another example is Samsung Pay, which turns smartphones into digital wallets that are protected by fingerprint or iris scans.
Browser-based biometrics is starting to revolutionize and streamline the steps in verifying online accounts. It promises to add more security and ease in logging in and transacting on the internet.
To keep up with the latest and greatest in browser-related innovations your company can benefit from, give us a call now.
Publish Date: January 20, 2021 5:00 AM
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|4.)||Cloud IT Services GmbH|
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Consilium UniAgent™ Mobile
As we enter the next stage of the global pandemic, Contact Centers are faced with a new set of challenges to enable their Agents to Work-from-Home without impacting Customer Experience (CX). UniAgent™ Mobile is the ideal solution to enable Work-from-Home Agents using Tablets or Smartphones or PC without any VPN. UniAgent™ Mobile is compatible with Cisco CCE, CCX, PCCE and HCS-CC contact centers (both bridged and nailed connection). UniAgent™ Mobile is available as On-Premises or Cloud Solution which can be hosted in the Private Cloud, or on the Public Cloud (AWS, Microsoft Azure, Google Cloud Platform, etc.). UniAgent™ Mobile can be deployed in conjunction with Cisco Unified Mobile Agent (CU...
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As a leading expert in contact center business practices, DALBAR recognizes the challenge of consistently delivering exceptional customer experiences with the sudden shift to remote teams. Our self-evaluation and coaching solution for remote representatives and virtual contact centers will let you meet these challenges head on. DALBAR's CXA iCoach solution, combines our proprietary criteria and over 40 years of industry research. It allows Contact Center Managers and Quality Teams to continue to improve and provide a better customer experience even when they aren't at a physical location.
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Happitu is your customer support team’s personal coach. It guides your team through every interaction with custom workflows, responsive scripting, and dynamic help topics.
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Learning & Development
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|14.)||Teckinfo Solutions Pvt. Ltd.|
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