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Protect your private data with mobile device-based biometrics - Integrated Telemanagement Services - ContactCenterWorld.com Blog

Protect your private data with mobile device-based biometrics

Cybercriminals are always on the lookout for ways to steal information, so you should seek to beef up your data protection. One such way is with biometric authentication on mobile devices.

Authenticate your profile on your mobile device

Chrome OS, Windows, MacOS, Linux, and Android are all adding features to help users safely log in using biometric identification via USB, Bluetooth, and NFC devices connected to smartphones and tablets. With such convenience, users can verify their accounts on the go.

iOS users already enjoy either TouchID (fingerprint scanning) or FaceID (facial recognition) authentication, depending on their specific device. Android users can also use biometrics to protect their data, as most new Android devices have fingerprint scanners that make use of a secure storage protocol called Trusted Execution Environment.

Prevent cyberattacks with browser-based biometrics

Passwords are notoriously bad at protecting users’ accounts and the information they store. Thankfully, facial scans, fingerprints, and voice recognition make it exponentially harder for hackers to commit identity theft. That means you’re also less likely to be duped by an email from a hacker pretending to be your boss asking for the company credit card’s details.

The concept behind this protection is the practice of two-factor (2FA) or multifactor authentication (MFA). This means that access to private information requires two or more stages of authentication, instead of just one. And because biometric authentication is an active authentication attempt by the user, it makes unauthorized access much more difficult to attempt.

Enjoy more secure online transactions

Biometric verification will also retire the need for logging in your information when shopping online, streaming videos, using cloud applications, and other internet-based transactions. Windows 10 has already adopted features that offer limited account management with fingerprints and facial scans. Another example is Samsung Pay, which turns smartphones into digital wallets that are protected by fingerprint or iris scans.

Browser-based biometrics is starting to revolutionize and streamline the steps in verifying online accounts. It promises to add more security and ease in logging in and transacting on the internet.

To keep up with the latest and greatest in browser-related innovations your company can benefit from, give us a call now.

Source: https://www.itstelecom.com/2021/01/20/protect-your-private-data-with-mobile-device-based-biometrics/

Publish Date: January 20, 2021


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InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

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Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
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