Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud.
VoIP theft of service is the most common type of VoIP fraud. At its most basic level, it involves the theft of your organization’s VoIP account credentials, including usernames and passwords, either by eavesdropping or by introducing malware into your system. Once cybercriminals gain access to your account, they can freely make phone calls or change your call plans, running up your VoIP bill.
In addition, cybercriminals may use the stolen data to carry out other fraudulent activities. They can also use theft of service to flood your VoIP network with promotional calls similar to junk email via an attack called spam over internet telephony, or SPIT. Once they infiltrate your communications network, they might broadcast unsolicited messages or advertisements over your VoIP system. This keeps users from making or receiving calls, which can have a significant impact on your business’s operations.
Preventing VoIP theft of service simply requires using a little common sense and implementing some technical preventive measures.
VoIP is an essential business communication tool, so it makes sense to understand what theft of service is to avoid its impacts on your company’s operations. For more information and useful tips on how to keep your VoIP system secure, drop us a line today.
Publish Date: January 6, 2021 5:00 AM
|1.)||Cloud IT Services GmbH|
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|4.)||Layer One Technologies|
Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.
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Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
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