Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

3 Disaster recovery myths, debunked - Integrated Telemanagement Services - ContactCenterWorld.com Blog

3 Disaster recovery myths, debunked

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to some DR myths that can safely be disregarded. Here are three of those myths, and the sooner you stop believing them, the better.

Myth 1: Tape backups are the best DR solution

Tape backups are physical objects that deteriorate over time. Try listening to a cassette tape from the ’90s. Its sound may be distorted already, or it probably doesn’t work at all. Similarly, your tape backups will start to fail as years pass. At first, only a few files will be affected, but you may gradually lose all your data.

It is also a common practice to store another set of tape backups outside your premises so that they will be safe in case a natural disaster befalls your office. However, if your storage spaces themselves are unsafe from natural disasters, this could pose a problem.

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Unlike tape backups, cloud-based backups are safe from deterioration. They are also stored in multiple secured locations that are protected from natural disasters. This means your data backups are as safe as they can be.

What’s more, cloud-based backups save you time in several ways. Data is automatically backed up online, so you don’t need to manually copy information onto your tapes. You also won’t need to manage boxes of tapes, freeing you to focus on your assigned tasks.

Myth 2: The RTOs you want are too expensive

Essential to any DR plan are recovery time objectives (RTOs), or the ideal length of time needed to get everything up and running again to avoid serious losses. Before the cloud, a “swift” recovery time would take days and cost up to six figures.

Cloud and virtualization solutions have made this much more affordable and faster than ever before. Most DR providers can back up your critical data in an hour or two. And if you ever need to recover data, most services can do so in less than a day.

Myth 3: Disaster recovery is for big businesses, not SMBs

Because of the astronomical costs previously associated with DR, only big businesses could afford backup and recovery solutions. But now, the cloud has made these valuable services affordable for small- and medium-sized businesses (SMBs). From dental offices to small retail operations, SMBs can now take advantage of the best DR solutions in the market. Advances in IT and the cloud have also eliminated the obstacles of complexity, costs, and insufficient IT resources.

We hope that by dispelling these myths, you’d be convinced to implement a disaster recovery plan (DRP) for your business. Not only is a DRP necessary to your business continuity, having one is also more affordable and efficient than ever. If you’d like to learn how our disaster recovery solutions can safeguard your business, send us a message and we’ll fill you in.

Source: https://www.itstelecom.com/2020/08/12/3-disaster-recovery-myths-debunked/

Publish Date: August 12, 2020 5:00 AM


2020 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300

2.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
PH: 0217991445
 



View more from Integrated Telemanagement Services

Recent Blog Posts:
Calculating the total cost of a VoIP systemSeptember 7, 2020 5:00 AM
Optimize your phones by fixing these VoIP issuesAugust 16, 2020 5:00 AM
3 Disaster recovery myths, debunkedAugust 12, 2020 5:00 AM
How will 5G improve VoIP?July 31, 2020 5:00 AM
Benefits of SaaS: What you should knowJuly 27, 2020 5:00 AM
Open-source or proprietary VoIP: Which one is for you?July 10, 2020 5:00 AM
Why your business should record callsJune 22, 2020 5:00 AM
How MSPs are supporting clients during the COVID-19 pandemicJune 15, 2020 5:00 AM
VoLTE: What is it, and how different is it from VoIP?June 1, 2020 5:00 AM
Why you need the cloud in the middle of COVID-19May 27, 2020 5:00 AM

Industry Champion Award Leaderboard

Submit Event

Upcoming Events

Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...
 292 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =