5 Ways to Increase Inside Sales - Intelliverse - ContactCenterWorld.com Blog
“Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.”
As a sales leader, motivating and inspiring your inside sales team is a crucial component to your overall success. Fortunately, the following five tips will help increase inside sales by upping your team’s productivity and results.
Believe it or not, gamification makes sales jobs competitive and fun, while increasing engagement and performance which results in more revenue. Using leaderboards and contests transforms a standard sales job into a healthy competition where everyone wins.
According to a Gallup Report, State of The Global Workplace, companies who invest in and attain higher employee engagement achieve three times the operating margin than those with low employee engagement. Gamification is a proven method for bolstering employee engagement that requires minimal up-front investment and serves your company’s long-term business goals.
Examining month-end analytics to analyze an inside sales person’s performance is an effort you’re making too late in the game. Instead, your sales teams should leverage the power of real-time analytics to examine performance and make on-the-spot adjustments. Thankfully, today’s technology makes reporting on sales analytics a breeze. Truly, the onus is on management to establish a process that gives salespeople daily actionable insights based on hard numbers.
Implementing a Cadence
It might sound a bit neurotic, but a daily routine helps inside sales professionals implement a cadence. This general workflow encourages sales personnel to schedule similar tasks together, thus working more efficiently for your business.
An effective way to assist inside sales reps in implementing a work cadence is by using click-to-dial sales tools, making it quick and easy to move from one sales call to the next. A cadence keeps salespeople focused, on track, and diligently hard at work.
Research shows that 80 percent of sales calls go to voicemails, while sales reps report spending 15 percent of their work time leaving messages. Many see a voicemail box as a dead end, but that is simply not the case.
With pre-recorded voicemails, sales professionals minimize the time they spend leaving voicemails, while empowering them to leave the perfect sales message. These pre-recorded messages also make it easy for salespeople to express brand messaging or test new ways to reach out.
Sales Acceleration Tools
Whether you’re an inside sales rep, a surgeon, or a painter, you need the right tools to get the job done.
Ultimately, your business should invest in tools that make it as easy as possible to connect and communicate with prospects. Using sales acceleration tools increases productivity while streamlining processes, tracking analytics, and empowering salespeople to exceed their sales goals.
Need help implementing these new tactics? Contact us today!
Publish Date: February 25, 2016 5:00 AM
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