A large portion of a business’s success is dependent on phone calls it is receiving. These phone calls are necessary not only for communication between you and current clients, but for the procurement of new customers. When handled well, calls can ensure that your clients are satisfied and dedicated to using your services. Making the most of these phone calls requires you or your staff to be available at the phones all day long, neither of which is tempting to business owners. Many have chosen to use professional call centers. This method is cheaper and more suitable for most businesses. It can also generate money- here are a couple of ways using a call center can create a profit:
If you have your own staff paid to answer phones you are automatically paying more. You must pay your staff a wage plus benefits. You have the cost of training staff on the phones as well. By using a call center you are paying a fraction of that cost to have someone else handle your calls. We handle the payment of benefits and wages to our staff, the training, and any overhead costs. You save money by not having to do that yourself.
I will give you two options: 1) watch a friend’s dog for $20 or 2) work for two hours at a local shop for $26. Which of these options will make you the most money? Neither, the correct choice is number 3- contracting someone out. If you work at the local store, and pay your sister $10 to watch the dog, you get the $26 from your two hours of work, and $10 left from watching the dog. This principal can be applied to using a call center as well. It allows you to continuing working in other areas of your business to make money, while it generates a profit for you by dealing with all your phone calls.
For more information on how a call center can help you make money, contact us today!
Publish Date: March 7, 2016 5:00 AM
|1.)||Cloud IT Services GmbH|
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
You can see the full list of features here:
Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.
|3.)||Connectica Solutions, LLC|
PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.
AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.
|5.)||Layer One Technologies|
Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.
Stay in contact quickly and easily with your international offices through Megacall.
Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.
📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.
netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
Build a strong business presence and improve customer relationships!
Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.
Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!
Schedule a live demo or request a quote today!
Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
|10.)||The Phone Number Testing Company|
Phone Number Testing and Validation
Bulk testing and validation of UK Landline and mobile numbers, with a growing list of other coutries where we can test.
If you own a large customer or business prospect sales database, our service helps you to quickly and accurately cleanse all the dead records, by identifying all the dead phone numbers.
We offer a free no obligation test trial
|The Value of Hiring an Emergency Response Answering Service and How It Can Help You||August 10, 2020 5:00 AM|
|How A Call Center Can Make You Money||March 7, 2016 5:00 AM|
|Why I love attending the NAEO annual conference||February 23, 2016 5:00 AM|
|Phone Communication Tip: Closing Call Etiquette||February 17, 2016 5:00 AM|
|Telephone Answering Tip: Smile||February 8, 2016 5:00 AM|
|Customer Service Tip: Be Empathetic||February 3, 2016 5:00 AM|