Have you considered how the Cloud is affecting the performance of your network? - IP Integration - ContactCenterWorld.com Blog
Cloud services are here to stay and growing ever rapidly. So, how is it going to affect your business and are you ready to embrace this revolution?
Huge amounts of data are now being shared more and more across wide area networks and internet pipes, and recent studies indicate that businesses who are adopting this Cloud culture will grow up to 20% faster than their competitors. I’m not sure how analysts actually come up with these figures but they are powerful nonetheless (and maybe scary to some!).
Interestingly, this move to Cloud is actually being driven by the business leaders and NOT the IT crowd, and productivity and efficiency is the name of the game. No longer can business critical applications just “tick over” or “work” and voice is now just another application fighting for survival on the network – the demand is for always-on services with a seamless and responsive user experience. Welcome to the expectations of generation Z.
So, with more than 20,000 readily recognisable applications moving around and sucking up bandwidth, it’s easy to understand why businesses are grinding to a halt. This is being compounded by rogue departments bypassing corporate governance and directly consuming apps for their own needs. Yes, they may claim there are productivity gains made when these services are used without the knowledge or input from the IT department but there may be serious consequences. Security anyone?
Unplanned adoption of ANY applications, including Cloud services, will result in uncontrolled performance on the network. And when I say uncontrolled, I mean poor. Bandwidth is always a limiting factor and bigger is not always better. Yes, bandwidth pricing is pretty cheap at the moment but without visibility and control of this resource it’s pretty much a free for all…and, if applications are not performing well then people are not able to work efficiently – and this, of course, costs cold hard cash.
Let’s not forget the “unofficial” Cloud uses of corporate bandwidth…..Facebook, Torrents, Dropbox, YouTube, SkyDrive, Netflix, LinkedIn, Instagram etc etc. The irony is that some of these are actually used for legitimate business purposes by a select few, but how do you actually manage this on your network? And don’t forget, whatever your staff are doing on the network is your responsibility to police and control, or face the legal consequences.
So how does IT get a grip on their network traffic? Where is it coming from? Who is using it? How is it affecting the user experience?
Perhaps most importantly: How much is it costing in lost productivity?
In our view there are two things that can radically help with the above challenges: Visibility and Control. Coincidently, these are two of the main concerns cited by CIOs when migrating to the world of “Cloud”.
At IPI, we have the knowledge and expertise to deploy and manage specific technologies that can solve these problems. Once you can see in real time what is happening on the network, you can dynamically control any application to maximise the bandwidth and, in turn, provide predictable and acceptable application performance to every unique user. So, if the CEO wants to watch re runs of Top Gear in his lunch hour, then so be it.
We are currently offering a cost effective proof of concept of this technology so please feel free to contact me personally to discuss your needs.
Publish Date: February 8, 2016 5:00 AM
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