Your Next Career Move: Finding the Right Company for You [VIDEO] - LivePerson - ContactCenterWorld.com Blog
Congratulations — you got the interview! Now’s the part where you’ll really shine. Your portfolio is ready to go, you’ve done your research and prepped your answers, and you’re looking — and feeling — sharp. But what people all too often forget is that an interview is a two-way street. As much as the company is evaluating your character and competencies, you need to use this critical time to decide if the company’s the right fit for you.
At LivePerson, it’s imperative that candidates fit into our unique culture and new employees are ready to embody our core values of be an owner and help others, both with their colleagues and with the customers they touch. We know the traits that our most successful LivePersons possess — something we call our “Success Formula” — and base our interview questions around uncovering whether or not someone has what it takes to excel here.
Employers might have it figured out. But what should candidates be asking in return? We recently hosted a few experts at LivePerson’s New York headquarters to discuss the current state of the tech scene and best practices for not just companies but those looking for their dream job, too.
In this video, listen to LivePerson’s chief of staff and global head of people Kristy Sundjaja; Zady.com cofounder, serial entrepreneur, and investor Soraya Darabi; and WeWork’s chief people officer John Reid Dodick discuss what potential employees need to look for during the job search to ensure they fit into the company culture. According to Soraya, “What am I learning? What am I teaching? What do I want to learn next?” should always be top of mind. “In these three questions, you’re going to learn so much about the organization and the person interviewing you,” she explains.
Watch the video below for more advice.
I often find the last 15 minutes of an interview to be the most revealing. When your interviewer asks, “Do you have any questions for me?” remember, the wrong answer is “no.” Just because the tables are turned doesn’t mean you’re off the hook. Often employers use this time to determine how serious a candidate is about a job and the company as well as evaluate his or her ability to think critically.
You should feel like an interview is a thoughtful conversation — not an hour in the hot seat. Below are some of the best questions I’ve heard when it was the candidate’s turn.
- Where do you see the company in five years?
- What does a person need to be successful in this position?
- What are the challenges of this role?
- How do employees grow in this company?
- What was your favorite day or fondest memory working here?
I always find it clever to end an interview with this last question, because, no matter what, you’ll part ways on a pleasant note.
Now, go forth and rock that interview!
Looking for a career, not “just a job”? You’ll fit right in! Join our fun and fast-paced team of creatives, innovators, and entrepreneurs. Find your spot at LivePerson.
Publish Date: July 12, 2016 5:00 AM
|All Suppliers||Get Listed|
(VIEW OUR PAGE)
Advanced AI technology and Natural Language Processing delivered to clients in the Cloud that harnesses both voice and digital conversations. The focus is on building an environment where intelligent ...
|PREMIUMFuture Gen International Pte Ltd|
(VIEW OUR PAGE)
Outsourcing provider of English Call Centre services, Audio Transcriptions, Big Data ETL (Extract, Transform, Load) , Big Data Visualization, Big Data Predictive Model Generation
(VIEW OUR PAGE)
HigherGround develops data collection, information storage, and interaction analytics solutions that easily transform data into actionable intelligence, enabling operational optimization, enhanced per...
View more from LivePerson
Recent Blog Posts:
|Thousands of sexist AI bots could be coming. Here’s how we can stop them.||May 11, 2018 5:00 AM|
|LivePerson in the news: the death of websites, women in tech, and bots for banks||March 23, 2018 5:00 AM|
|What the F*ck: How Polite Are U.S. Consumers to Customer Care Professionals?||July 20, 2017 5:00 AM|
|The Key To Leveraging Hybrid Chatbots||June 27, 2017 5:00 AM|
|How Messaging Is Transforming the Customer Experience||May 9, 2017 5:00 AM|
|How to Choose the Best Customer Care Technology||March 8, 2017 5:00 AM|
|Evaluate the Effectiveness of Your Customer Care Team: 5 Crucial Steps||December 9, 2016 5:00 AM|
|13 Brands Disrupting the Customer Experience||September 8, 2016 5:00 AM|
|Sage One: Driven by Metrics, Focused on the Consumer [Webinar]||August 23, 2016 5:00 AM|
|8 Ways to Make Your Customers Smile||July 27, 2016 5:00 AM|