Going to Salesforce Basecamp in San Diego? So is Monet Software! - Monet Software - ContactCenterWorld.com Blog
If you want to know about what’s new with Salesforce and help desk software, we know where you’ll be on July 18 – because we’ll be there as well.
The Salesforce Basecamp for Service event will be held on that day at the Hyatt Regency La Jolla. If you’re planning to be there, please stop by and spend some time with us.
Salesforce Basecamp is the place service desk professionals go if they want to deliver a faster and more personalized service experience. If that is one of your goals, we invite you to take a closer look at Monet WFM, Workforce Management for Service Cloud™.
Why? Because better service experiences begin with better scheduling processes and a more optimized internal organization. When Monet WFM for Service Cloud™ is integrated to the Salesforce™ Service Cloud™ case management system, help desks can create accurate forecasts and schedules, which boost customer satisfaction, customer experience and service levels.
Salesforce Basecamp also offers informative customer panels and presentations with thought leaders in the industry. The San Diego event features author Kerry Bodine, who is helping businesses understand the financial benefits of great customer experiences — and how their organizations must change in order to deliver them.
If you haven’t made plans to attend, it’s not too late. Just head over to the Salesforce website to register. We hope to see you there!
Publish Date: July 13, 2017 5:00 AM
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