#GetCloser … With Sales and Service CTI at Dreamforce - NewVoiceMedia - ContactCenterWorld.com Blog
Are you heading to Dreamforce?
It is one of NewVoiceMedia’s biggest annual events. In fact, we always seem to grow our Dreamforce presence year over year – bigger parties, bigger sponsorship and bigger customer showcases. And this year promises to be our biggest Dreamforce yet.
We’ve kicked off our Dreamforce 2016 prep with a Gold Sponsorship, and we’ve officially launched our microsite, which details our party, booth information and meeting details. Check it out for information on the latest and greatest Dreamforce updates. Also, follow-us on Twitter, join our conversations with #GetCloser and keep an eye out for our continuing blogs series.
This year we’re highlighting the “Better Way to Get Close to Your Customers.”
It’s an issue that impacts both sales and service professionals; how do you create stronger relationships with customers without appearing invasive, desperate, or just plain creepy.
Throughout our campaign, we satirically depict the sometimes awkward, sometimes inappropriate way sales and service professionals historically contact customers – at the wrong time, in the wrong place, and within the wrong context. At Dreamforce, NVM will reveal how a strong communications platform can provide a better way for you to get close to your customers.
Want to take part? Here are just a few ways you can connect with NewVoiceMedia at Dreamforce 2016:
Join our chats on each Friday through September via #GetCloser – for your chance to win a $25/Amazon gift card. We know how important customers are to your business. But it can be difficult to build customer confidence, and we want to know how to do it better. Each Friday we will ask our friends and customers to tell us about their best and worst customer experiences.
Attend our sessions – Look for the NewVoiceMedia breakout – Wake-up, Sit-up, and Turn-heads with CTI. NewVoiceMedia has great customers who use CTI and Salesforce to have more personal and successful customer conversations. In this session, you will learn how to: deliver a personalized customer experience, challenge your business to grow with smart analytics and enable customers to access your brand through their preferred channel.
Check out our booth – Feel free to drop by anytime at Dreamforce. Visit us at booth 1818 to find how NewVoiceMedia unlocks the information that helps you build a more personal relationship with every customer.
Party with us! – Free bar and free entry at the brand new SPiN Ping Pong Social Club on Thursday, October 6. There are millions of parties at Dreamforce, but you only need to know about one. Located 5 minutes from Moscone, it’s the best place to grab a beer, some food and play some ping pong after a long day at Dreamforce ’16. While our DJ amps up the crowd, you’ll witness professional exhibition matches and much more on your final night of Dreamforce partying.
Read our blog – Each week leading up to Dreamforce, NewVoiceMedia will post MUST READ content. Look for our tips and tricks articles and watch as we chronicle our journey through Dreamforce ’16.
Publish Date: August 30, 2016 5:00 AM
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