Sales development: 4 innovative ideas to rock your team - NewVoiceMedia - ContactCenterWorld.com Blog
I’m excited to be speaking at Connect in San Francisco on June 30, on the topic of “Sales Development: 4 Innovative Ideas to Rock Your Team.” In this post, I’ll share a sneak peek into what I will be sharing.
Idea #1: The Five Whys
The Five Whys are questions that prospects ask themselves along the way in a B2B purchase. As we walk through The Five Whys, I will put you in your prospects’ shoes. Remember, every vendor is squawking and screeching, trying to gain prospect attention. To stay ahead of all those competitors, you have to take their reality into consideration. I’ll show you how.
Idea #2: Win at Recruiting
In the olden days (3 years ago), filling an open sales development seat was easy. Hiring managers were flooded with applications from both green and experienced candidates. Those days were the epitome of a buyer’s market (meaning the companies doing the hiring were in control). Those days are gone. Today, the quantity of open positions far outstrips the supply of qualified candidates actively searching for SDR roles. I’ll share tips and tricks that will put you ahead of the competition in the hiring war.
Idea #3: Career Paths
How many months should a top rep remain in a role before seeking a promotion or job change? That was a question we asked in a recent research survey we conducted. We asked the question to both individual contributors and sales leaders. Ready for the big reveal? Well, here it is:
Management thinking: twenty-one months
Rep thinking: fifteen months
That’s roughly the equivalent of you expecting your kids to move out by age twenty-two and them expecting to live rent free until their mid-thirties. Whoops! Clearly, there is an expectation gap here. I will share some unique ways to address this issue.
Idea #4: The Technology Stack
The technologies you implement for your team are critical. Great technology implemented well has the potential to accelerate excellence. The wrong technology, no matter how well implemented, has the potential to accelerate “suck.” I’ll share the key sales development technology stack and provide a framework for thinking about their impact.
Rethink Sales & ServiceAttend Connect
Publish Date: May 17, 2016 5:00 AM
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