BOCA RATON, Fla., June 9, 2020 — Numonix, a developer of a versatile interaction recording solution for Unified Communication platforms, today announced the launch of IXCloud for Microsoft Teams, one of the first Microsoft Azure-based, fully managed cloud compliance recording services. Uniquely activated as a fully managed service, IXCloud records, stores and analyzes interactions without requiring physical or virtual servers, thereby enabling instant and elastic scalability to support business growth.
“We are excited to be one of the first providers in the world to offer a fully managed compliance recording solution for Microsoft Teams. Our IXCloud for Microsoft Teams solution empowers enterprises, small- to medium-sized businesses, system integrators, hosted providers and carriers to record all types of calling, meeting and chat scenarios for Teams,” said Avi Margolin, CEO and CTO of Numonix. “In addition, through our Azure-based IXCloud, we are providing a differentiated, fully managed compliance recording service.”
“Whether working on-site or remotely, companies in regulated industries are required to automatically record all communications by regulated employees. With IXCloud for Microsoft Teams, Numonix allows companies to do that, whether those interactions occur within or outside of Teams, while also being able to archive and analyze them,” said Mike Ammerlaan, Director of Microsoft 365 Ecosystem marketing at Microsoft Corp.
IXCloud for Microsoft Teams features many benefits, including:
For detailed information on IXCloud for Microsoft Teams, please visit https://www.numonix.cloud.
Publish Date: June 9, 2020 5:00 AM
Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
|2.)||Lieber & Associates|
Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
|Numonix Among First to Release a Fully Managed Cloud Compliance Recording Service for Microsoft Teams||June 9, 2020 5:00 AM|
|IXCloud Helps you Comply with MiFID II||May 28, 2020 5:00 AM|
|Don’t Let Data Privacy and Compliance Lapse During COVID-19||April 22, 2020 5:00 AM|
|Why you Must Start Recording Your At-Home Business Interactions||April 13, 2020 5:00 AM|
|Hidden Costs of NOT Recording Customer Calls||February 17, 2020 5:00 AM|
|How Long Should You Keep that Call Recording?||December 3, 2019 5:00 AM|
|Contact Center 2020: Asset or Liability?||October 11, 2019 5:00 AM|
|Are your Agents Really Listening to your Customers?||August 26, 2019 5:00 AM|
|Recording Calls at Universities: What you Need to Know||July 2, 2019 5:00 AM|
|Call Recording for Legal Firms: What you Need to Know||June 14, 2019 5:00 AM|