The Benefits of SIP Trunking? ..and why you should be in the know. - nurango - ContactCenterWorld.com Blog
There are many Benefits to implementing SIP Trunking. Are you taking advantage yet?
Before discussing the benefits of SIP trunking, you should first know what SIP trunk is. A SIP trunk is a logical connection that uses SIP or (Session Initiation Protocol) to set up communication over the internet between a customer location and an internet telephony service provider (ITSP) which transfers the SIP calls to a PSTN (Public Switched Telephone Network). This sort of telephony connection is a boon for various businesses, especially small scale organizations that need to make regular local, STD as well as international calls and have to take a dedicated line from a telephone provider. To define it in short, 'SIP is the real-time communication procedure for VoIP phone system'.
Communication, that too effective and uninterrupted communication is one of the most essential requirements of any business today. If organizations are unable to interact and keep in constant touch with their clients, then they are going to lose out both on existing as well as prospective clients. With the latest SIP technology communication will not only be fast and efficient but also very cheap. Companies that have numerous branches scattered all over the world can also benefit immensely from this telephony system. Even if they make international calls, it would cost them the same as a local call.
With the advent of VoIP (Voice over Internet Protocol) technology, businesses can make calls over a broadband connection that allows them to make cheap or free calls, calls to various places even when they are not in their centralized location; employees can get connected from home or nay other remote area and host of other such benefits. The hosted VoIP phone system also offers tailor made and customized packages to suit every business needs. But even if the benefits are immense, many organizations deter from removing their traditional PBX systems completely, with the fear of losing control over their personal PBX system. This where the usage of SIP trunking comes in, which allows companies to preserve their traditional PBX system whilst running hosted VoIP functionality simultaneously.
What else does SIP Trunking have to offer?
As mentioned earlier, it reduces calling cost to a great extent and you can turn all calls to local calls. Since calls travel over the internet, or through the VoIP phone system to a termination point, the charges on long distance calls are reduced.
SIP trunking also reduces the costs on separate voice and data connections and increases the benefits for communication systems using both voice and data together.
The capacity of this sort of phone system is huge with the potential to serve an entire organization, irrespective of its size. Big MNC's or multi-size organizations can use a single SIP trunking account rather than multiple PRI connections.
As business grows, the communication can grow easily without having to make gateway or card investments.
There is no more the need to use wires in bundles; communication can be transferred digitally with the help of this technology.
This is one of the smartest decisions any business organization can take. They can save money on all their communications and invest it in other areas and increase productivity. Moreover this is one of the best ways to keep in constant touch with partners, clients, employees at various locations, customers, vendors etc. What's more, this method can be used for three way calling, conferencing, traditional voice calls, instant messaging, application sharing and any other facility that a business requires to prosper.
Publish Date: March 15, 2016 5:00 AM
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