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State Call Recording Laws (USA) - OrecX - ContactCenterWorld.com Blog

State Call Recording Laws (USA)

State call recording laws in the United States can vary greatly from one state to another. Thirty six states have one-party consent rules while the remaining states have an all-party consent policy. As many of your U.S. based conference calls can consist of parties from multiple states, it is important to understand the laws from each state. 

Here are some resources to help you understand the state call recording laws:

  • MWL Law - Laws on Recording Conversations in all 50 States 
  • Digital Media Law Project - State Law: Recording
  • JUSTIA - Recording Phone Calls and Conversations
  • ExecVision - Primer on Call Recording Laws
  • Top Class Actions - What California Laws Address Recording Phone Calls?
  • Practical Law Intellectual Property & Technology - State Telephone Recording Laws Chart: Overview
  • Smith Marco, PC (Attorney at Law) - Call Recording Laws by State

OrecX is simply providing public resources to help you understand state call recording laws. We are, by no means, providing any type of legal advice.

Source: https://blog.orecx.com/blog/u.s.-state-call-recording-laws

Publish Date: September 30, 2019


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Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

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Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 



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