Good managers are always seeking new ways to communicate with and convey information to their staff. Directly and persuasively reaching employees can help to bolster employee performance – and better performing employees usually leads to happier employees and, as a result, more satisfied customers.
One of the most important ways that managers communicate with their staff is through meetings. They are obviously ubiquitous in today’s corporate environment, used to discuss strategy, goals, monthly or quarterly results, and countless other topics that are necessary for running a business. Sometimes these meetings are long; sometimes they’re boring; sometimes they’re useless and don’t accomplish much. But what if there were a way to help add a little extra “oomph” to those meetings – to get staff thinking about your products, services, or even entire your business, from a new perspective?
That’s just one of the many uses for recorded calls. By using select calls captured with call recording software, you can jump-start your meetings with the true voice of the customer – actual feedback from real individuals who buy your products or services and have something to say about what you’re doing (right or wrong). These calls can also reveal if your front-line employees – those who interact with your customers – are doing (or not doing) their jobs well, thus providing fodder to analyze best practices.
Recorded calls can be used for kick-off meetings by an organization’s:
Recorded calls provide a perfect springboard, both for analyzing employee performance and for developing or refining new ideas. There’s nothing like hearing something in-person to make reality come to life. Instead of starting your meetings with vague analyses or yawn-inducing spreadsheets, you can lead off your gatherings with recorded calls than accurately – and persuasively – prove the points you want to make.
Publish Date: May 24, 2016
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.
Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:
- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios
Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!
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