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10 Time Management Tricks for Insanely Busy People! - Fusion E-Solutions LLC - ContactCenterWorld.com Blog

10 Time Management Tricks for Insanely Busy People!

Whether a corporate setup or entrepreneurship, everywhere time management tricks & skills are critical. Most of the people complain that they do not have enough time to achieve things. They are consistently working but not on the things that make an impact on work or business. In fact, they are spending time responding to emails, arranging meetings, and low-value activities.

There must be a better way to manage time.

Here, are some of the effective time management strategies that busy people can implement and invest their time on important things:

Organize Work as Per Energy Levels

If you decide the job based on energy level, you can calculate your productivity for each day.

Determine the high energy or peak hours to do the most productive work whereas doing low energy tasks such as responding to emails in the low-value hours. Also, cleaning your desk and update your spreadsheets may not be critical tasks but you can complete it right after your lunch hours when you are feeling sleepy.

You can also organize your week like this:

  • Monday: Because energy is the least after the weekend, do the low demand tasks such as goal orientation and planning things on Monday.
  • Tuesday and Wednesday: Take the most difficult things for these days, such as solve the critical tasks, do primary analysis, prepare those pitch, and write for your business.
  • Thursday: When energy seems to lower down – call for all the long-term pending meetings. Do all the unnoticed yet essential tasks.
  • Friday: Focus on building and strengthening relations with the team. Finish all that you planned to do this week and could not. Let the Fridays be light yet satisfactory for the coming joy.

Your Day Begins a Night Before

When you know that it is your time to go-to-sleep, take your pen and paper for five minutes. Start writing your to-do list for the next day. It will suggest you upcoming work challenges and how you can solve them. Also, if it calls for making any calls or emails, you can do it right away.

Let your mornings be fresh and productive. Don’t let any worries to carry forward for the next day.

And when you have written down what you need to do, there will be less hustle waiting for the next day.

Delegate and Outsource

Once you can understand which task is urgent and which is essential, you will find ways to get those tasks done. You will also find someone whom you can outsource these tasks, and that is how you will multiply the efforts.

But, outsourcing needs to follow a few steps.

These are the things you need to know before you delegate the tasks.

Conduct the hunt for the right person: The quest for the right person will end when you find someone who has the right skills set to complete it. Try business process outsourcing or virtual assistant services.

Define the process: Along with the tasks, your VA should follow one right format to complete and deliver the work. For example, share a common google drive link to visit and review every deliverable.

State the expectations: The expected results should be crystal clear. The deadline for every delegated task should be pre-defined.

Questions and Clarifications: Whenever you delegate tasks, be ready to address the concerns, questions, and give the required clarifications.

Create a List of Priorities

Making a list of priorities doesn’t mean listing 20 to-do things in the directory. If you have 20 items in the list it means you are rushing to complete them all but is not putting efficiency in everything. The right way to prioritize is to put five things on the list and try to achieve them by the end of the day.

By chance, if you complete them before time, you can add another few things. But it is vital to list out things. You should not juggle with low-value activities and let miscellaneous items creep in.

Make Time Blocks

Yes! You know what all you need to do within a day but every business should have a specific amount of time. It is possible to become productive when you give only a particular time to particular tasks because your mind works under the timeline that the functions need to be completed. And, that is how your brain works in the right direction to finish the task.

As an example:

If you have to reply to an email, set only 10 minutes instead of 15 or 20 minutes. Your mind will start functioning faster, and you will try to match with the time limit. Your time limit will set an urgency, push you towards completing the tasks and will stop you from wasting time on social media websites.

Track Time

It is easy to guess how much time you have spent on a job but trying to tell the exact number of minutes. Take the help of any modern or on-the-go time tracking an application as it will help you identify where your time is going.

It will show up the insights into the way you can improve your productivity. When you start seeing patterns, you will be able to know where the time is leaking. Then you can attack the leak hours and make a plan to utilize it in the best way.

With time tracking tool, you will get a clear picture of your productive hours and ways to optimize it.

ALSO READ: Five Ways to Ensure Your Remote Team is Happy and Productive

Simplify Life (Know the Time Management Tricks)

We all! Yes, we all have a habit of wasting our efforts in many places. There is a lot of ways you can save time while binge-watching Netflix.

Trust me and follow these hacks. You will experience a hike in your hours. You will start doing things that matter without feeling tired.

  • Choose your week’s outfits on Sunday rather than doing it every day.
  • Subscribe to daily fruits and vegetables so that it can be delivered directly to your home.
  • Your snack or sports bag can be left in your car. So, even if you are getting late, there is not much loss you are doing to your day.
  • Buy two chargers of every gadget that you have. One should be part of your room, and another should be a part of your car.
  • Managing and transferring money can be a pain sometimes. Let your paycheck always go to your savings account, every time. Regulate your money from only one place; it is the way to avoid money hassle.
  • Attach your Gmail to Dropbox or any cloud storage. Every time you email gets an attachment; it will automatically get saved in an appropriate folder.

Don’t Run after Perfectionism

If you are always trying to do things perfectly, you are not completing jobs on time.

Sometimes delivering a thing on time is the skill you need. Learn to accept that every time details don’t matter. You can even complete a job with basic requirements, shoot, and fix the flaws later as well.

A continuous art of learning and improving is better than being in an endless cycle of perfectionism.

One thing at a time

Multitasking is not the right way that you aim.

Understand that every brain is designed to do one thing at a time. Fast switching between the tasks is very likely to make mistakes. Don’t try to check all the notifications on your phone while doing the job. Close all the extra tabs in your phone and laptop. Give enough time to do the pending task and move to the next, only when you’re done.

We are always trying to achieve more than we can. A continuous mistake that we do in the process is by trying to do multitasking. Let your brain utilize and invest all the energy only in one direction; the results will be tremendous.

Don’t Miss the Fun

We get caught up in the busyness and forget to enjoy what we’re doing. Let every task that you do involve motivation, concentration, and fun while you are doing it. Involve fun in everything you do, and you won’t have to refer to time management techniques anymore.

For now, try applying at least 5 of these techniques to your schedule and notice the elevation in your happiness, work satisfaction, and personal growth. It will make you realize how to put the same 24 hours to use but with different style.

Content source: https://www.fusionfirst.com/time-management-tricks-for-busy-people/

Publish Date: July 20, 2020 12:10 AM


2022 Buyers Guide Cloud Contact Center Solutions

Page: 1234
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.) 
Premium Listing
iNextrix Technologies

iCallify
iCallify: intelligent call center software is one of the most popular products offered by iNextrix. iCallify is developed using cutting edge technologies as well as the predictive sphere of artificial intelligence. This call center software has some intelligent features along with the standard features available in other call center solutions. Thus, it is truly an intelligent call center software solution.
This intelligent call center software is built to benefit all businesses, no matter what industry vertical they belong to. This call center software has features to empower different campaigns in different call centers and businesses.


3.) 
Accordia Solution

Accordia Solution CIS
Accordia Solution is an innovative developer of seamlessly integrated cost-effective omnichannel Contact Center Solutions specifically targeted at the micro, small and medium operations.Our core business model involves the development and marketing of IP Telephony and IP Contact Center Solutions. We also strive to develop customer interaction solutions which include contact center and customer relationship management (CRM) that enhances Customer Experience Of The Future (CEOTF) and optimizes agent productivity.

Our flagship product, the Accordia Customer Interaction Suites (CIS), offers comprehensive functionality by helping your business meet and exceed the level of service in line with...
(read more)

4.) 
Aculab

Aculab Cloud CPaaS
ACULAB Technologies is communication enabling company assisting our customers in all verticals with business and mission critical solutions to communicate securely and efficiently internally and for their customers and partners. We have a robust CPaaS (Communication Provider as a Service) supporting all methods of communications; sms, voice, data, etc. promoting fraud mitigation, improvement of identity and customer experience. We have a best of breed Voice & Face Recognition Biometrics Identity Solution and AMD- Answering Machine Detection. Key sectors are Contact Centre, IVR, Voice Broadcast, Conferencing, Healthcare, Finance, Insurance, Emergency Services and Defense/Government. www.aculab.com.

5.) 
Adversus Dialer

Adverus Dialer
Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses.

6.) 
Alcor Consulting, Inc.

HoduCC/VoipCor
Omnichannel contact center platform which can be deployed on-premise, private cloud or public cloud subscription. Our contact center provides all of the modern features expected in a full contact center solution. Includes voice, SMS, chat, email, and social media integration. Built-in integrations for all major CRM's (Plus a built-in CRM). Survey module and QA module are also available.

7.) 
Allstream

Contact Center
Contact Center is a powerful tool that you can add to your unified communications (UC) solution to ensure you've always got the right resources available to both customers and employees, no matter the communication channel they're using — voice, email, web, chat or social.

Contact Center’s enhanced call routing and workforce management tools can help increase employee productivity. And with the advanced reporting and forecasting tools, you’ll be able to properly staff your contact center and enhance your customer experience.

It has everything you need to deliver superior customer and employee experience.

8.) 
Alvaria

Alvaria Cloud
Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured and in place.

9.) 
Alvaria

Noble Contact Center
Noble offers a modern communications platform for optimizing all customer interaction. Put Noble’s unified platform to work for you — building performance and productivity, improving the quality and effectiveness of customer contacts, and reducing costs. With the critical software technologies that contact centres need most, our solutions provide seamless integration to existing corporate environments, reduce your learning curve and protect your technology investments.

10.) 
Amtelco

Genesis Intelligent Series
Genesis is the latest advancement in Amtelco’s long line of call center solutions. This call center technology is entirely software-based and virtualized, with cloud-based capability. Genesis provides skills-based automatic call distribution (ACD), built-in speech recognition, text-to-speech (TTS), and voice services to improve call routing and management.

11.) 
Arise Virtual Solutions

The Arise Platform
Arise is a pioneer of on-demand customer management business process outsourcing solutions, headquartered in Florida. Through the cloud-based Arise Platform, Fortune 50 and other companies connect to Service Partners who deliver authentic, loyalty-building interactions with their customers. Delivering radical flexibility to meet even extreme contact volume fluctuations, the award-winning Arise Platform is an innovative alternative to the traditional contact center.

12.) 
Astute Solutions

Astute Agent
Astute Agent gives your agents everything they need to work cases confidently and efficiently. This modern case management CRM is the preferred choice for Consumer Relations and Customer Care teams who support some of the world’s most prestigious brands.

Astute Agent balances agent efficiency with customer experience. Here’s how:

- Automated email responses
Using natural language processing, Astute Agent reads incoming customer emails and automatically supplies a response to agents to review and send.

- Auto-populated case fields
AI capabilities automatically suggest reason codes, product codes, and other case information, saving agents minutes per case.

- Time-saving case feat...
(read more)

13.) 
Britannic Technologies

INBOX
INBOX allows any digital interaction to be blended into single or multiple queues with zero service interruption with implementation. Organising them by business context with smart tagging and search filters, the events can be automatically prioritised and categorised. Automating the route to the correct agent or business orchestration rule. It also connects with all your social media channels, enabling you to respond and route accordingly in real-time. Customer sentiment is also indicated. Use it to measure trends across your business or by a single event so that your agents can easily prioritise responses.

14.) 
Brook Trout Solutions

CCaaS, SIP Trunking, SD WAN, Interconnectivity
Brook Trout Solutions provides Technology Guide services to help Contact Centers find the best possible solution for their business.
We represent the leaders for CCaaS, CPaaS, SD-WAN, SASE, SIP. We identify the best fit for our customers and help them manage the lifecycle of the customer engagement. We also have an excellent solution for mobile marketing and can raise call acceptance by more than 50% with a Next Generation caller ID for mobile phones.
We solve problems and give our customers time back to run their business. Give us a call we have world class expertise and resources that can help you build an exceptional customer experience.

15.) 
Call Tracking Metrics

CallTrackingMetrics is the only contact center solution with marketing attribution software built in. Our powerful UCaaS platform lets you know upfront who is calling in, what campaigns they were referencing, and their previous history with your company. Partnering this data with tools to automate and streamline your team’s workflow frees you up to focus on truly delighting your customers.

Conditionally direct calls, texts, chats and forms based on:

• Actions the customer has taken on your website
• Whether they’ve previously contacted your business
• Which agent they last interacted with
• Custom criteria unique to your business needs
• The location nearest to your customer

Say...
(read more)

16.) 
CallShaper

CallShaper
Welcome to CallShaper – Harnessing the Power of the Cloud for Greater Sales Efficiency
For sales-based call centers, where margins are so tight, it’s all about closing. Thanks to CallShaper, inbound or outbound call center directors can have a dynamic, highly flexible platform that enables sales agents to focus on making the sale.

Thanks to CallShaper’s flexibility, call center directors who are managing multiple vendors from multiple locations can have everything they need on one platform that offers 99.999% reliability. And when it comes to reporting, CallShaper has no equal in providing real-time transparency.

With CallShaper, clients quickly find that they are better able to manage efficiencies at the sales rep level – and make more money!

17.) 
Cloud Call Center Search

From AI - WFO and everything in between!
Cloud Call Center Search has spent hundreds of hours evaluating and vetting leading cloud software applications (Omni-Channel, Artificial Intelligence, Business Intelligence, Workforce Management and many others) and their actual use in the trenches with real-world clients. As a result, we understand the strengths and weaknesses of cloud-based call center software solutions. At NO charge, Cloud Call Center Search will match your organization with the cloud software providers that are the best fit to drive positive ROI in your customer experience, sales, and back-office operations.

18.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

19.) 
Connex One

Cloud contact centre technology with built in gamification tools, workforce optimiser, omni-channel, speech analytics, artificial intelligence, quality assurance, PCI-DSS payment platform, form builder and much more features. All seamlessly integrating with almost 100% of your inhouse applications & CRM systems - creating one powerful workflow platform. Increasing productivity, customer engagement, saving you cost. Available in opex model - pay per license per month. No binding contracts with NO cost for 24/7/365 support and full training with built in SLA.

20.) 
Consilium Software

Consilium AWS and Amazon Connect Offering
Imagine a cloud-based contact center that can make customer engagement easy, deliver answers, assistance, and resolutions in a very personal manner, and in the context of your customers’ actions. Amazon Connect is a self-service, cloud-based contact center that provides a seamless omnichannel experience through a single unified platform for voice and chat. Contact center agents and managers don’t have to learn multiple tools, because Amazon Connect has the same contact routing, queuing, analytics, and management tools in a single UI across voice, chat, and mobile interface. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully...
(read more)
 
Page: 1234



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