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pascom Boosts UC Offering with UK Hosted PBX - pascom - ContactCenterWorld.com Blog

pascom Boosts UC Offering with UK Hosted PBX

pascom Launches UK Hosted PBX Service Offering

[London, United Kingdom | Deggendorf, Germany - 5th May 2017] pascom GmbH, a leading European cloud and on-premise Unified Communications (UC) business phone system vendor, today announces the launch of a new UK hosted PBX service offering.

Today’s announcement coincides with the company’s recent statement outlining their strategy to strengthen their position within the UK UCC market place. The newly launched cloud phone system forms a crucial element of this strategy and will be unveiled at UC Expo 2017. Hosted in the UK, the new service offering reaffirms pascom’s commitment to deliver innovative telephony solutions and serves to ensure that customers receive the highest service quality levels. As such, pascom’s cloud PBX will provide UK based customers with a full featured, cost effective cloud telephony platform from which to upgrade their business communications.

pascom’s UK hosted PBX differs from competitor cloud telephony offerings in that pascom cloud phone systems deliver full Unified Communications and Collaboration functionality combined with an extensive range of Contact Center functionality to boost productivity and increase customer service standards. Additional customer benefits include greater freedom in selecting the voice provider(s) that ideally match a customer’s business model.

James Barton, pascom Channel Sales & Marketing on the new Cloud Offering:

“Launching a cloud PBX offering hosted in the UK is a crucial element of our UK expansion. By hosting the solution within the UK, we our demonstrating our commitment to delivering exceptional quality and functionality at excellent value, ensuring that our customers leverage greater benefits. Furthermore, as our UK cloud telephony offer is included in our channel partnership programme, our new cloud telephony solution will also allow resellers to deliver UCaaS services in combination with on-premise solutions enabling our partners to offer value added across all verticals and market segments.

About pascom

Founded in 1997, pascom are the developers of next-generation Telephony Solutions and we have been upgrading business communications for 20 years.

With pascom’s innovative on-premise and cloud based UC phone systems at the heart of your Communications, our customers have a centralised, intelligent hub enabling them to can gain total control over their organisation’s communications - no matter how diverse and dynamic their business communication channels.

Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements making our IP PBX solutions the perfect choice to support businesses of any size communicate smarter, more cost effectively.

For more information about pascom, please visit www.pascom.net or alternatively book a live demo at UC Expo 2017.

Source: http://blog.pascom.net/pascom-news/pascom-launches-uk-hosted-pbx-services/

Publish Date: May 8, 2017 5:00 AM


2021 Buyers Guide Recording

 
1.) 
ASC

ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.

neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.

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Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

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Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.

4.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.

5.) 
Numonix

IXCloud
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.

6.) 
Nuxiba Technologies

CenterWare
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.

Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.

Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!

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OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.

8.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.

9.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 



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