As a busy business owner, you know the importance of the ringing phone but that doesn’t mean you have the time or resources to answer every call. Enter call answering services, the business solution that does so much more than message taking. With service packages now starting at just $39/month, you can rest easy knowing your business calls are being answered by friendly and professional virtual receptionists. Read on to learn the benefits of a call answering service for your business.
Source: https://www.patlive.com/blog/answering-services-infographic/
Publish Date: November 7, 2019 |
6.) | Pointel Genesys Workforce Management WFM Voice Self-Service allows agents and supervisors to access and update workforce management information from any telephone. Leveraging the Genesys Voice Platform and its open standards-based techonologies such as VoiceXML, robust applications can be developed to provide "anytime, anywhere" access to WFM planning and scheduling and real-time fuctions. These valuable additions to the standard WFM solution can be tailored to meet the unique needs of the contact center. WFM Voice Self-Service can be deployed either in enterprise premises or hosted in a service provider's network. If the client is a Genesys Voice Platform customer, they can run WFM Voice Self-Service on the Genesys Voice... (read more) |
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