IVR That Saves $5M per Month - Plum Voice - ContactCenterWorld.com Blog
Automation has a lot of benefits, like faster, more efficient customer service, increasing customer satisfaction, and improving customer experiences.
It can also save companies a lot of money. For some companies ‘a lot’ of money is A LOT.
See how one of Plum’s clients used IVR to take cost savings to new heights, and reaped additional benefits along the way.
Publish Date: November 16, 2017 5:00 AM
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Outsourcing provider of English Call Centre services, Audio Transcriptions, Big Data ETL (Extract, Transform, Load) , Big Data Visualization, Big Data Predictive Model Generation
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