IVR That Saves $5M per Month - Plum Voice - ContactCenterWorld.com Blog
Automation has a lot of benefits, like faster, more efficient customer service, increasing customer satisfaction, and improving customer experiences.
It can also save companies a lot of money. For some companies ‘a lot’ of money is A LOT.
See how one of Plum’s clients used IVR to take cost savings to new heights, and reaped additional benefits along the way.
Publish Date: November 16, 2017 5:00 AM
2020 Buyers Guide Recording
|2.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
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