ResponseTap Optimizely Integration - ResponseTap - ContactCenterWorld.com Blog
At ResponseTap we’re passionate about delivering key software integrations that enhance customer experience. With this in mind we’re proud to introduce our integration with Optimizely.
Optimizely empowers the world’s leading brands to easily optimize their websites and mobile apps, delivering highly relevant digital experiences to their customers.
ResponseTap’s Integration tells Optimizely in real- time when and why a phone call has occurred. These insights have proved valuable in helping Optimizely’s customers identify which of their website tests have been effective in improving ROI and allows them to further segment visitors and improve user experience.
Working alongside customers such as CNN, Microsoft Store, Virgin America and Crate and Barrel, Optimizely’s solutions help to reduce churn and drive revenues by allowing customers to test, experiment and create a truly optimized digital experience.
Optimizely is the number one most adopted optimization platform among the Alexa Top 10,000 Websites, and the number one mobile app optimization platform for iOS and Android, according to Mixrank. Optimizely was also named an industry leader in online testing by Forrester Research.
Headquartered in San Francisco, Optimizely also has offices in Amsterdam, Cologne, London and New York City.
Publish Date: April 26, 2016 5:00 AM
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