New Insight Hub Launched - ResponseTap - ContactCenterWorld.com Blog
As with any new product we develop at ResponseTap, listening to our customers needs is at the heart of everything we do. With this in mind we’ve launched our new Insight Hub, which we will be rolling out this month.
Over the past year, we’ve taken a completely new approach to how and what we build, and our customers have been at the heart of this process. We have been using techniques to accurately measure customer engagement and created the product in accordance with this feedback.
The Insight Hub has been thoughtfully designed to realise the value of the data ResponseTap gathers as quickly and accurately as possible.
Our commitment is that we will continuously improve the Insight Hub and deliver valuable insights based on what customers want to see. We’ve been working tirelessly behind the scenes and now it’s time to bring this hard work to the surface.
This is only the beginning of our vision for the Insight Hub….
Call tracking has grown up.
Publish Date: April 11, 2016 5:00 AM
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