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RingCentral Expands Google Integration to Include Native Gmail - RingCentral, Inc. - ContactCenterWorld.com Blog

RingCentral Expands Google Integration to Include Native Gmail

At RingCentral, we are constantly striving to bring people closer together and streamline the way you work. One way we do this is by ensuring that all of your favorite applications work in harmony with your RingCentral cloud communications and collaboration solution. That’s why we’re excited to announce our native integration within Gmail.

What does this mean for Gmail users?

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RingCentral for Gmail makes communicating with email easier. Users can transform their Gmail application, whether they are on their desktop, smartphone, or tablet, into a powerful tool that surfaces contextual information within an email. It’s now possible to access and message your contacts within the context of your email conversations, especially remotely.

How does RingCentral for Gmail work?

RingCentral for Gmail is an add-on found in the G Suite Marketplace that improves the user’s experience by intuitively displaying key information within Gmail message threads. Once the add-on is installed, users can see the online/offline status of RingCentral contacts, review recent call history, make outbound calls (requires RingCentral Mobile), and view and send SMS messages—all within an email.

We are excited to strengthen our partnership with Google Cloud by extending our current integration points across the Google Cloud ecosystem. Other current features of RingCentral for Google Cloud include ability to make audio calls from within the Chrome browser, using Google account credentials for Single Sign-on, and even sending faxes from Google Docs. These capabilities, along with RingCentral for Gmail, are designed with the user in mind and to help drive personal as well as organizational productivity.

RingCentral for Gmail is available now for all RingCentral users. Click here to find out more and download the integration.

Source: https://blog.ringcentral.com/blog/2017/10/ringcentral-expands-google-integration-to-include-native-gmail/

Publish Date: October 24, 2017


2022 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

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CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
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3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 



View more from RingCentral, Inc.

Recent Blog Posts:
How We Built An Award-Winning Office in CharlotteDecember 7, 2018
ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer EngagementNovember 14, 2018
Three Reasons to Attend ConnectCentral 2018August 29, 2018
Share your story at ConnectCentral 2018: call for presenters and award nominations now openAugust 10, 2018
Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the CloudMay 31, 2018
RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS ScorecardMay 14, 2018
Introducing RingCentral Integrated Collaborative Meetings SolutionMarch 14, 2018
Explore the Winning Hacks from the ConnectCentral 2017 HackathonOctober 27, 2017
Ensuring the Best Voice Quality for Cloud CommunicationsOctober 26, 2017
ConnectCentral 2017 Ends with Focus on InnovationOctober 26, 2017

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