Four years ago, RingCentral opened its Charlotte office to better serve East Coast customers and tap into the strong local talent pool. We started small with a team of just three people. In the first three years, we saw a 1,500% increase in headcount and now have over 100 employees in Charlotte.
As someone who has been there from the beginning, it’s been a thrill to experience. When opening a satellite office, the challenge is finding the right balance between the overall corporate culture and the one that emerges when teams work together closely over time. It’s been amazing to see our Charlotte office culture take shape.
The result is a highly collaborative environment in which everyone is willing to help each other and achieve and celebrate success together. We’re extremely proud of the strong culture we’ve built and to be a part of Charlotte’s thriving community. We were recently recognized by the Charlotte Observer as a Top Workplace. This is a direct reflection of the amazing people we have here who come in each day and bring their very best to work.
I’ve been asked our secrets to success in growing a satellite office. While we’re the first to admit we don’t have any magic formula, here are four ingredients that have worked for us in creating a remote office where people thrive.
I’m extremely proud of our Charlotte team and all that we have accomplished together in a short period of time. This Best Places to Work recognition is simply a first step. We have ambitions to not just be one of the best places to work but rather the best.
We’re hiring – come join our fast-growing team in Charlotte and experience the Best Place to Work difference.
Publish Date: December 7, 2018 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900
|3.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933
|How We Built An Award-Winning Office in Charlotte||December 7, 2018 5:00 AM|
|ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer Engagement||November 14, 2018 5:00 AM|
|Three Reasons to Attend ConnectCentral 2018||August 29, 2018 5:00 AM|
|Share your story at ConnectCentral 2018: call for presenters and award nominations now open||August 10, 2018 5:00 AM|
|Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the Cloud||May 31, 2018 5:00 AM|
|RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS Scorecard||May 14, 2018 5:00 AM|
|Introducing RingCentral Integrated Collaborative Meetings Solution||March 14, 2018 5:00 AM|
|Explore the Winning Hacks from the ConnectCentral 2017 Hackathon||October 27, 2017 5:00 AM|
|Ensuring the Best Voice Quality for Cloud Communications||October 26, 2017 5:00 AM|
|ConnectCentral 2017 Ends with Focus on Innovation||October 26, 2017 5:00 AM|