Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Can I miss work to vote? Three ways RingCentral mobile applications keep you connected wherever you are. - RingCentral, Inc. - ContactCenterWorld.com Blog

Can I miss work to vote? Three ways RingCentral mobile applications keep you connected wherever you are.

The big day is here. After months of ads, signs on lawns, and articles shared through social media, the critical 2016 election is coming to a close. Though voting is an important civic duty, and all citizens are encouraged to cast their choice, taking time off to do so is not always and easy option.

With some states showing average waiting times in the 30–40 minute range with the accompanying traffic congestion in urban areas, voting in the morning or after work can suck the productivity out of a morning or afternoon.

Not all 50 states allow employees to take time to vote on the company nickel. Current only 23 states have created laws for worker protection when it comes to voting. Another 19 have no laws on the books at all, creating a tricky business-by-business approval process for taking time off.

But for many of us, it’s more than just the legality or permission. The challenge is in keeping work going while taking time away—whether a few hours to vote or several days at a site visit, conference, or event. Staying connected, not being the bottleneck, and driving projects forward is critical in the fast-paced business practices of today.

To combat this challenge, you should take your business with you. Here are three ways RingCentral allows you get what you need done while keeping the business moving forward.

1) Take your office phone with you wherever you go

For sales teams and customer support, having immediate presence with a prospect or customer is critical for success on both ends. It’s a known fact that we don’t like to wait. The first person to answer an important question wins in many cases, which is why an individual’s personal phone number gets used so often. But juxtapose this with concerns businesses have in regards to BYOD trends… what happens if a sales exec leaves a company and their business number is also their personal phone number?

This is once instance in which the RingCentral mobile app comes in to play. Having access to calls just like you are in the office by your headset, not missing a beat, keeps business moving forward. Add in business SMS and you now have a full-featured system directly on the device you already use every day.

2) Meet on the road or from the polling queue

Meetings are a necessary part of everyday work life. Staying synced with the team when you are out and about is important for collaborating and getting things done. Web meeting solutions have been common for years, but moving to a single, integrated system with your other cloud communications features simplifies administration for you and for IT.

Further yet, using the RingCentral Meetings app, this functionality is available to you from anywhere. Share your screen or view another’s. Connect with your remote team or communicate critical updates with a customer. It’s all right there in the palm of your hand, so you can participate in a quick meeting while waiting in line at your 

3) Stay connected the way you need to connect

The way we communicate today is more varied than ever before. Workers are still using traditional channels, such as email and calls on office lines, but have moved on in the same way we have in our personal lives. A new world of collaboration tools has emerged to facilitate the way we work today, with messaging, file sharing, tasks, and more. RingCentral Glip leads the charge on all this with tools you can use with your team and beyond.

With the mobile app, much like Facebook or a text-messaging app on your phone, your ability to connect quickly with your team is with you always. Connect with just one person or with a group. Share one file with a group and forget those complicated email searches.

Most importantly, this flexibility in the way you connect is not limited by your proximity to your office or home. You no longer need even a Wi-Fi café to connect, nor do you need to carry around two phones. Your full office suite travels in the palm of your hand, freeing you to get out of the office when you need to—so get out there and vote.

Source: https://blog.ringcentral.com/blog/2016/11/can-i-miss-work-to-vote-three-ways-ringcentral-mobile-applications-keep-you-connected-wherever-you-are/

Publish Date: November 8, 2016 5:00 AM


2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 



View more from RingCentral, Inc.

Recent Blog Posts:
How We Built An Award-Winning Office in CharlotteDecember 7, 2018 5:00 AM
ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer EngagementNovember 14, 2018 5:00 AM
Three Reasons to Attend ConnectCentral 2018August 29, 2018 5:00 AM
Share your story at ConnectCentral 2018: call for presenters and award nominations now openAugust 10, 2018 5:00 AM
Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the CloudMay 31, 2018 5:00 AM
RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS ScorecardMay 14, 2018 5:00 AM
Introducing RingCentral Integrated Collaborative Meetings SolutionMarch 14, 2018 5:00 AM
Explore the Winning Hacks from the ConnectCentral 2017 HackathonOctober 27, 2017 5:00 AM
Ensuring the Best Voice Quality for Cloud CommunicationsOctober 26, 2017 5:00 AM
ConnectCentral 2017 Ends with Focus on InnovationOctober 26, 2017 5:00 AM
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 12248 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =