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RingCentral Glip Wins Stevie Awards for Mobile Messaging - RingCentral, Inc. - ContactCenterWorld.com Blog

RingCentral Glip Wins Stevie Awards for Mobile Messaging

The RingCentral Glip mobile app has just been recognized with gold and bronze awards in the International Business Awards, the worldwide edition of the Stevie Awards.

In addition to recognizing the work of our developers and user-experience designers, this recognition is important because it specifically recognizes RingCentral Glip as a mobile user experience for unified communications and collaboration. While Glip is also a web app and a desktop app for workplace messaging and collaboration, we have dramatically improved the performance and versatility of our mobile apps in the past year—and clearly, it’s paying off.

RingCentral has always had a mobile-first approach to innovation. Since entering the team messaging and collaboration market with Glip two years ago, we’ve been working hard to create a common user experience across Glip apps on all devices. The experience you have for team messaging, collaboration, voice, and video on the desktop should be just as great or even better on the Glip apps for iOS and Android. The mobile apps have also been on the cutting edge of the convergence of Glip and RingCentral Office, our suite of business phone, phone conferencing, and video conferencing services. You can now make and take calls without leaving the Glip app, which is particularly handy for calling the same coworkers you are messaging with. Ultimately, we want people to be able to switch to whatever mode of communication or collaboration is most appropriate for the task at hand.

The Stevie Awards program, which recognizes excellence in business and technology, receives more than 10,000 nominations each year from organizations in more than 60 countries. RingCentral Glip unified communications won the gold award in the Messaging & Social segment of the Mobile Sites and Apps category. In addition, RingCentral Glip won a bronze award in the Integrated Mobile Experiences category.

Here are a few excerpts from the comments of the judges:

  • “Brilliant idea, and I can sense the effort that has been put in to this project.”
  • “Solid, clean, and intuitive UI. Really useful and in-demand functionality. It seems to cover every feature that would be expected by users with a design that doesn’t reinvent the wheel.”
  • “Really solid app. Love the communication integration.”

We’re committed to designing great user experiences, and these comments validate our approach of putting consumer-grade polish on a team messaging app for the workplace as the best way of making people more productive. That is what our engineering team is focused on as we strive to build the leading workstream communications and collaboration platform.

If you have not yet tried the Glip mobile apps, download them from Apple App Store and Google Play.

Source: https://blog.ringcentral.com/blog/2017/09/ringcentral-glip-wins-stevie-awards-mobile-messaging/

Publish Date: September 27, 2017 5:00 AM


2021 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
Nuxiba Technologies

CenterWare
Nuxiba's Help Desk Software is ideal for delivering top-level contact help desk services. It not only tailors to your existing technology resources but also allows you to set staff priorities that forward clients to the most knowledgeable agents.

Give personalized assistance, and analyze performance with our real-time monitoring, recording, and reports. Integrate Salesforce or VTiger CRM systems, be TCPA compliant, protect your cardholder's data during calls, and more!

Request a quote or demo today and start the journey to increase your first-contact resolution percentages in less than three months!

4.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 



View more from RingCentral, Inc.

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Share your story at ConnectCentral 2018: call for presenters and award nominations now openAugust 10, 2018 5:00 AM
Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the CloudMay 31, 2018 5:00 AM
RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS ScorecardMay 14, 2018 5:00 AM
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