Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

TRAINING IN CONTACT CENTERS

How To Enter the 2020 Members' Choice Awards - For Vendors

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

EMPLOYEE ENGAGEMENT

HOME AGENT TECH & ENVIRONMENTS

Introducing RingCentral University: Your Centralized Resource for RingCentral Training and Education - RingCentral, Inc. - ContactCenterWorld.com Blog

Introducing RingCentral University: Your Centralized Resource for RingCentral Training and Education

RingCentral empowers today’s modern workforce with innovative solutions to enable communication and collaboration anytime, anywhere, and on any device. Employees can better engage internally and with partners and customers like never before. Organizations are finding innovative ways to leverage RingCentral solutions to increase productivity, efficiency, and customer engagement.

To share these best practices and help our customers maximize the value of their RingCentral solutions, we are pleased to introduce RingCentral University—the portal for RingCentral training and educational resources, including:

  • Live and on-demand webinars
  • Online guides, self-paced tutorials, and instructional videos
  • User product training
  • System administrator certifications

RingCentral University is online and tuition free

RingCentral University provides anytime, anywhere training and support for both system administrators and users—and best of all, it is included free with RingCentral Office. Starting in August 2017, we began the process of enabling customer access to RingCentral University. All system administrators and users will be enabled by the end of October. Email notifications are sent to system administrators once RingCentral University has been enabled for their users. To log in, customers will use their RingCentral Office username and password.

Come and check out the resources available online through RingCentral University, including previews of upcoming live training webinars and self-paced online training. We’re excited to provide customers with these new and comprehensive resources.

RingCentral University classroom training at ConnectCentral 2017

System administrators, register for our half-day classroom training on the first day of ConnectCentral 2017, our annual conference, taking place October 23–25 in beautiful San Francisco.

Come explore the power of connection, and choose from our introductory Level 1 system administrator session or more advanced Level 2 training. For more information on RingCentral University classroom training and to register for the conference, visit connectcentral.ringcentral.com.

ConnectCentral 2017

At ConnectCentral 2017, you’ll hear from thought leaders and experts on advances in the communications and collaboration industry and how to leverage them for your business. You’ll see real-life examples of organizations that have empowered their teams, customers, and partners with RingCentral. Plus, you’ll get hands-on experience using RingCentral cloud solutions to communicate and collaborate in new ways, creating deeper and more meaningful connections. Most of all, you’ll hear how cloud communications solutions are empowering the digital workplace.

Source: https://blog.ringcentral.com/blog/2017/10/22613/

Publish Date: October 5, 2017 5:00 AM


2020 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 



View more from RingCentral, Inc.

Recent Blog Posts:
How We Built An Award-Winning Office in CharlotteDecember 7, 2018 5:00 AM
ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer EngagementNovember 14, 2018 5:00 AM
Three Reasons to Attend ConnectCentral 2018August 29, 2018 5:00 AM
Share your story at ConnectCentral 2018: call for presenters and award nominations now openAugust 10, 2018 5:00 AM
Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the CloudMay 31, 2018 5:00 AM
RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS ScorecardMay 14, 2018 5:00 AM
Introducing RingCentral Integrated Collaborative Meetings SolutionMarch 14, 2018 5:00 AM
Explore the Winning Hacks from the ConnectCentral 2017 HackathonOctober 27, 2017 5:00 AM
Ensuring the Best Voice Quality for Cloud CommunicationsOctober 26, 2017 5:00 AM
ConnectCentral 2017 Ends with Focus on InnovationOctober 26, 2017 5:00 AM
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 10364 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =