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Introducing RingCentral University: Your Centralized Resource for RingCentral Training and Education - RingCentral, Inc. - ContactCenterWorld.com Blog

Introducing RingCentral University: Your Centralized Resource for RingCentral Training and Education

RingCentral empowers today’s modern workforce with innovative solutions to enable communication and collaboration anytime, anywhere, and on any device. Employees can better engage internally and with partners and customers like never before. Organizations are finding innovative ways to leverage RingCentral solutions to increase productivity, efficiency, and customer engagement.

To share these best practices and help our customers maximize the value of their RingCentral solutions, we are pleased to introduce RingCentral University—the portal for RingCentral training and educational resources, including:

....NOTE - content continues below this message

DON'T MISS THIS!

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference to the next level! the 2022 World's Best! - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement GLOBAL Best Practices Conference!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

  • Live and on-demand webinars
  • Online guides, self-paced tutorials, and instructional videos
  • User product training
  • System administrator certifications

RingCentral University is online and tuition free

RingCentral University provides anytime, anywhere training and support for both system administrators and users—and best of all, it is included free with RingCentral Office. Starting in August 2017, we began the process of enabling customer access to RingCentral University. All system administrators and users will be enabled by the end of October. Email notifications are sent to system administrators once RingCentral University has been enabled for their users. To log in, customers will use their RingCentral Office username and password.

Come and check out the resources available online through RingCentral University, including previews of upcoming live training webinars and self-paced online training. We’re excited to provide customers with these new and comprehensive resources.

RingCentral University classroom training at ConnectCentral 2017

System administrators, register for our half-day classroom training on the first day of ConnectCentral 2017, our annual conference, taking place October 23–25 in beautiful San Francisco.

Come explore the power of connection, and choose from our introductory Level 1 system administrator session or more advanced Level 2 training. For more information on RingCentral University classroom training and to register for the conference, visit connectcentral.ringcentral.com.

ConnectCentral 2017

At ConnectCentral 2017, you’ll hear from thought leaders and experts on advances in the communications and collaboration industry and how to leverage them for your business. You’ll see real-life examples of organizations that have empowered their teams, customers, and partners with RingCentral. Plus, you’ll get hands-on experience using RingCentral cloud solutions to communicate and collaborate in new ways, creating deeper and more meaningful connections. Most of all, you’ll hear how cloud communications solutions are empowering the digital workplace.

Source: https://blog.ringcentral.com/blog/2017/10/22613/

Publish Date: October 5, 2017


2022 Buyers Guide Visual Communications

 
1.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 



View more from RingCentral, Inc.

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Three Reasons to Attend ConnectCentral 2018August 29, 2018
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