Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

TRAINING IN CONTACT CENTERS

How To Enter the 2020 Members' Choice Awards - For Vendors

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

EMPLOYEE ENGAGEMENT

HOME AGENT TECH & ENVIRONMENTS

Five Benefits of a Business Phone System for Growing Your Small Business - RingCentral, Inc. - ContactCenterWorld.com Blog

Five Benefits of a Business Phone System for Growing Your Small Business

Your business is growing, which means you’re obviously doing things right. But at some point, your small business is going to outgrow your personal phone lines. Whether you’re hiring new staff or need advanced calling and collaboration features, upgrading to a business phone system can make your work easier—and improve your bottom line. Here are five ways a business phone system can help your business as you grow.

Save time and money

Old-school PBX systems are just that—old. They’re bulky, expensive, and take up space. Setting them up takes specialized support, and they require ongoing maintenance that also costs your business money and time. As your needs change, adding more capacity or new features uses resources that are better spent minding your business, instead of your phone system.

RingCentral’s cloud phone system eliminates all of those headaches. It’s off site, easy to set up, and grows with you as your business needs change. Best of all, a business phone system gives you advanced features that are more flexible and affordable than traditional PBX systems.

One-stop shop, with all the features

Switching to a business phone system simplifies your small business communications. Whether you need call management features like forwarding and call logs, or collaboration tools like conference calling and online meetings, consolidating your communications has several advantages.

Instead of using a cobbled-together set of tools that don’t always work well with one another, you could focus on one simple solution with parts that are designed to work together. Moving to a business phone system also gives you access to new features that consumer phone lines can’t match; everything from rule-based call answering to call screening and advanced call notifications and team collaboration tools.

The one-stop approach also allows you to integrate easily with tools you already use. Google Apps, Microsoft Outlook, and Dropbox are just a few of the online tools you can easily integrate into a modern business phone system.

Stay connected anytime, anywhere

Desk phones are dead.

Well, not really. Many people use them every day in their businesses. But the reality now is that business doesn’t happen solely at your desk. It also happens while you’re out of the office, working from home, or working from the other side of the world. With a business phone system, you can work from anywhere, without worrying about hardware. Use the same tools and features that you’re familiar with, no matter where your business takes you.

A business phone system also keeps you connected to telecommuters. Seamless call forwarding keeps employees connected to your clients no matter where they are, and conference calling and collaboration tools ensure your team stays on the same page, even when they aren’t in the same room. This kind of flexibility is key as your business expands.

Project a professional image

When you’re running a small business, you have a lot of different jobs, often at the same time. But even when you’re small, you want to look and act like a pro. A cloud business phone system can help with that. Quickly and easily route calls to the right people, set up automated assistants, and use pro-level voicemail and call notifications to keep track of your customers’ needs.

Even if you’re a one-person show, a cloud business phone system helps you project success. Hold music, transferring calls to other extensions, and even flipping a call from your desk phone to a mobile device—these are all business phone features can offer that will help you provide top-notch, flexible customer service simply and seamlessly.

Keep your private information private

If you’re using personal phones for business, your privacy and your data is at risk.

Giving your cell number out to clients is great for mobility. But that also means that your customers can call you any time, anywhere, even when you’re on vacation or spending time with your family. A cloud business phone system keeps your personal contact info private, and enhances your ability to stay in touch with your customers whenever you choose.

BYOD policies are increasingly common. But if your employees are using their own devices, your proprietary data can be at risk. With call logs and customer contact info stored on personal phones, your business is literally walking out the door with your employees. Mobile phones are easy to lose and often get stolen, and when that happens, your data is exposed. That’s not the only threat, however. When employees move on from your company, they can easily (and accidentally) take your proprietary client data with them on their mobile devices.

A cloud business phone system lets you control when and where customers contact you, and keeps your proprietary information accessible to employees and safe from getting lost—or “borrowed.”

As your business grows, your communication needs become more demanding. A cloud business phone system offers the features, flexibility, and security that your business needs. At the same time, it offers employees the tools to stay connected and be more productive so that your business will continue to thrive.

Source: https://blog.ringcentral.com/blog/2016/11/five-benefits-of-a-business-phone-system-for-growing-your-small-business/

Publish Date: November 10, 2016 5:00 AM


2020 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
 



View more from RingCentral, Inc.

Recent Blog Posts:
How We Built An Award-Winning Office in CharlotteDecember 7, 2018 5:00 AM
ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer EngagementNovember 14, 2018 5:00 AM
Three Reasons to Attend ConnectCentral 2018August 29, 2018 5:00 AM
Share your story at ConnectCentral 2018: call for presenters and award nominations now openAugust 10, 2018 5:00 AM
Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the CloudMay 31, 2018 5:00 AM
RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS ScorecardMay 14, 2018 5:00 AM
Introducing RingCentral Integrated Collaborative Meetings SolutionMarch 14, 2018 5:00 AM
Explore the Winning Hacks from the ConnectCentral 2017 HackathonOctober 27, 2017 5:00 AM
Ensuring the Best Voice Quality for Cloud CommunicationsOctober 26, 2017 5:00 AM
ConnectCentral 2017 Ends with Focus on InnovationOctober 26, 2017 5:00 AM
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 10364 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =