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Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the Cloud - RingCentral, Inc. - ContactCenterWorld.com Blog

Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the Cloud

The push to the cloud has intensified. With its promise to bring enhanced productivity, ease of use, and up to 68 percent cost savings over traditional phone solutions, businesses see the cloud as a key opportunity to improve communications.

Voice over Internet Protocol (VoIP) phone systems are an important opportunity for businesses of all sizes, unlocking the ability to place phone calls over the internet instead of through conventional phone lines.

As businesses evaluate VoIP’s advantages and disadvantages, the numerous benefits are hard to ignore. As a result, more and more businesses are choosing to power phone solutions with VoIP services. This video shows why:

As you evaluate the optimal phone solutions for your business, here are three reasons why VoIP is better than traditional landlines:

No hardware required

Cloud phone systems render costly visits from technicians a thing of the past. Unlike the traditional on-site equipment required to power conventional phone services, cloud phone systems cut the cord.

Because there’s no physical hardware required or telephone cables to install, your entire office can be up and running with VoIP phone services in 24 hours or less. In doing so, your team can freely communicate via physical SIP phones (i.e. use IP network to make calls instead of over telephone lines) or with any device, including smartphones, laptops and tablets, by downloading the app of the VoIP service provider.

Mobility and flexibility

Traditional phone services impose constraints on employees, especially since businesses don’t often follow a 9-to-5 schedule in the office. Because these services tend to tie a single phone number to a specific phone, employees who are not in the office for whatever reason (e.g., working from home, traveling, meeting with a customer) cannot access their business phone number.

With a cloud phone system, location doesn’t matter. As long as your employees have access to the internet and a computer or mobile device, they have access to their business number and can call, text, and fax as they please. They just need to download the app or log in to the VoIP service provider’s web portal, and they can start making and receiving calls and faxes on their business number from anywhere.

Affordable global communications phone service

Businesses can save 68% on their phone costs by switching to @RingCentral https://ringcentr.al/2xwX7kg Click To Tweet

As your business expands, the need to make long-distance and international calls can increase – and with it, your business communications costs. VoIP phone services can cost 68 percent less than traditional phone services, eliminating cost concerns over local, long-distance and international calls. Additionally, toll-free numbers typically have lower per minute charges with a cloud phone system than traditional telecom carriers. See how much you can save using our phone savings calculator.

Ready to make the switch from a traditional to cloud phone system? Learn more about VoIP services from RingCentral and get a guided demo today.

Source: https://blog.ringcentral.com/blog/2018/05/why-voip-is-better-for-phone-solutions/

Publish Date: May 31, 2018 5:00 AM


2021 Buyers Guide Recording

 
1.) 
ASC

ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.

neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
PH: +1 917 475 9200

2.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

3.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900

4.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

5.) 
Numonix

IXCloud
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.
PH: 561-952-2600

6.) 
Nuxiba Technologies

CenterWare
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.

Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.

Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!

7.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003

8.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933

9.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 



View more from RingCentral, Inc.

Recent Blog Posts:
How We Built An Award-Winning Office in CharlotteDecember 7, 2018 5:00 AM
ConnectCentral 2018: 4 Insights Connecting Employee Engagement with Customer EngagementNovember 14, 2018 5:00 AM
Three Reasons to Attend ConnectCentral 2018August 29, 2018 5:00 AM
Share your story at ConnectCentral 2018: call for presenters and award nominations now openAugust 10, 2018 5:00 AM
Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the CloudMay 31, 2018 5:00 AM
RingCentral Ranked #1 in IHS Markit 2018 North American UCaaS ScorecardMay 14, 2018 5:00 AM
Introducing RingCentral Integrated Collaborative Meetings SolutionMarch 14, 2018 5:00 AM
Explore the Winning Hacks from the ConnectCentral 2017 HackathonOctober 27, 2017 5:00 AM
Ensuring the Best Voice Quality for Cloud CommunicationsOctober 26, 2017 5:00 AM
ConnectCentral 2017 Ends with Focus on InnovationOctober 26, 2017 5:00 AM

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