Its that time of the month when the much awaited agents of the month are decided...
This time it was our holiday account which have gotten there first and picked their chosen one.
Drum roll please...
And the winner is - Morten J!! Well done!!
His supervisors had some lovely comments to make -
"We are really pleased to have our dear Morten Jakobsen as Agent of the Month. Morten has grown as an agent spectacularly during the last year. That's not to say that he wasn't a true asset to the team before; but that he has become, as somebody once said, "The King of the Danes".
We are fairly sure he will try to downplay this, but he really deserves recognition for the awesome work he has done. He is reliable, confident, clear, and knowledgeable. We all know that, behind his legendary sarcasm, hides a truly remarkable agent.
Standing ovation for "The King", now Agent of the Month.
Well he sounds lovely doesn't he!?
As a reward, Morten was given a £100 voucher of his choice! How fabulous! We hope you find something wonderful and treat yourself. Thank you for your continued hard work, we really do appreciate it!
Publish Date: February 16, 2017 5:00 AM
|1.)||Cloud IT Services GmbH|
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
You can see the full list of features here:
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.
|3.)||Connectica Solutions, LLC|
PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.
PH: +1 (346) 444-3555
|4.)||Layer One Technologies|
Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.
PH: (980) 288-4800
Stay in contact quickly and easily with your international offices through Megacall.
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PH: +34 952 667 511
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.
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Build a strong business presence and improve customer relationships!
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Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
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