Becoming a teenager is a major milestone on the path to growing, one that comes with lots of exciting changes—and for Ruby® Receptionists, it’s not much different! Just like real teenagers, we’re growing at a fast pace: opening a third location, hiring more than 100 additional employees, and achieving our ninth year in the top 100 Fastest Growing Companies in Oregon.
Teenagers also begin taking on bigger projects and being trusted with more responsibility. With 13 years under our belt, Ruby has built a great deal of trust among small businesses for our ability to create connections and consistently deliver exceptional experiences. Our team takes this responsibility very seriously, and over the past year we’ve taken on big improvement projects like redesigning our mobile apps and Member Services site, as well as exploring integrations with services that can make our customers’ businesses more efficient.
And, just like real teenagers, it’s a time of new experiences and lots of fun! Our unique culture continues to be the cornerstone of our company, and we’re enjoying all the new faces and new programs, like our Swellness Campaign, photo booths, doodle wall and more!
Thanks to all our Rubys, customers, friends, and fans that make every birthday a special one—and cheers to many more!
Publish Date: June 2, 2016 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900
|3.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
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|3 Overlooked Soft Skills that Set Your Customer Service Apart||September 15, 2016 5:00 AM|
|WOW Customers by Delivering the Unexpected||September 13, 2016 5:00 AM|
|Emotional Intelligence: The Customer Service Super Star||August 16, 2016 5:00 AM|
|Webinar: The Insider’s Guide to Hiring a Virtual Receptionist||August 11, 2016 5:00 AM|
|How Consistency Carves a Pathway to Legendary Service||August 9, 2016 5:00 AM|
|Webinar: How to Create Raving Customers that Grow Your Business||August 4, 2016 5:00 AM|
|Before the Phone Call: How Content Marketing Can Help Build Leads||August 2, 2016 5:00 AM|
|8 More Telephone Touchpoints for Delighted Callers||July 19, 2016 5:00 AM|